One platform for customer communications

Customer communication.
Beautifully connected.

Send and receive customer messages, run campaigns, and manage the conversations around every booking, purchase, and support request.Email, SMS, WhatsApp, voice. Beautifully connected.

Start now Talk to sales

Every connection starts a possibility.BIRD / CONNECTED WORLD

A message is just
the beginning.

An illustrative journey with Fieldnotes.

Companies that trust Bird across their communications.

A real customer result4×Faster partner onboarding with WhatsApp
Initial test in some countries with Bird Flow Builder, reported by Glovo.Read Glovo’s story

01 / Made for your next move

Campaigns. Conversations.
Customer experiences.

Send a campaign, answer a question,
verify an account, or connect a device.
See the experience your customers get.

Campaigns that connect

The right message.
A beautiful beginning.

Explore campaigns

FieldnotesTo: Alex Lee ⌄

9:41 AM

A little hello. A lot to discover.

fieldnotes.

A little hello.
A lot to discover.

Hi Alex,
Good things start with a little curiosity. We’re so happy you’re here.

Made for the way you see the world.

Illustrative customer experience

CHOOSE THE WORK YOU NEED TO DO

A clear place
to begin.

From a first API send to a full customer journey, choose the right starting path. Explore the products behind each connected experience.

01 / FOR DEVELOPERSSend application email.Start with the Email API, inspect acceptance and delivery, then follow the setup guide for your stack.Email API ↗02 / FOR EMAIL TEAMSChoose your email workflow.Receive replies, run campaigns, diagnose delivery or operate infrastructure.Email platform ↗03 / FOR CONNECTED EXPERIENCESFind the right channel.Browse messaging, voice, verification, connectivity and every other Bird product.All products ↗

02 / The complete Bird platform

Every product.
Better together.

Messaging, voice, verification, and connectivity.
Bring your communications together
with one complete platform.

Reach & engage 01–05

EmailCampaigns, notifications, and more.↗SMSA direct line to your customers.↗WhatsAppFrom a message to a meaningful action.↗RCSRicher, branded business messaging.↗PushUpdates that meet users in your app.↗

Converse & support 06–08

VoiceGive every conversation a connection.↗Apple MessagesChoose, book, and buy in Messages.↗MailboxesA real inbox for your app or AI.↗

One customer.
A conversation that keeps going.

Build & connect 09–12

VerifyHelp the right people get in.↗LookupKnow more before you send.↗RealtimeLive experiences, kept in sync.↗eSIM & connectivityTheir mobile service. Your brand.↗

Start with the product you need. Add campaigns, conversations, verification, and connectivity with the same partner. Plan the whole mix around your business.

Talk about your Bird setup

Inside Bird

Your audience.
Your campaign.
Your next move.

Choose an audience. Prepare your message. Understand what happens after you send.

Your team, code, and AI can work with the same campaign. Keep the audience, creative, and response together instead of rebuilding the context at every handoff.

Explore campaign tools

Contacts & audiences

Start with the right people.

New subscribers

Welcome audience1,200Example contacts

NewsletterNew subscribers

Example audience contacts
Contact	Email	Audience
ALAlex Lee	alex@example.com	New subscribers
MCMaya Chen	maya@example.com	New subscribers
JTJamie Taylor	jamie@example.com	New subscribers

Three example contacts from your selected audience.

Keep contact details and audience membership together.

A simplified walkthrough of Bird’s campaign tools. Example content and data; nothing is sent.

03 / Intelligence, with somewhere to go

Your AI.
A real connection.

Give your AI the tools to do something useful. Prepare a campaign, work with an inbox, or help a customer take the next step.

Your communications platform, with AI as another way to get things done. Bring the agent you already use.

Explore Bird for AI

✳ Claude Codex Cursor+ your agent

Your agent + BirdEXAMPLE

You

Help me welcome our new subscribers. Make it feel personal.

Let’s start with a warm welcome.

Audience selectedNew subscribers

Welcome email draftedReady to review

EMAIL CAMPAIGNA little hello. A lot to look forward to.Personalised welcome · Draft

Review the draft

Hi Alex, welcome to Fieldnotes.

We’re happy you’re here. Discover the stories, places, and thoughtful details we can’t wait to share with you.

Your review comes before the send.

An example of what you can build. Nothing is sent.

04 / Built for the way you build

Build with Bird.
APIs and SDKs.

Build messaging, voice, verification, and connectivity into your application. Use familiar SDKs and follow each message through its delivery events.

Open the documentation

API & SDKs ↗Bird CLI ↗AI & MCP ↗

Start with emailNext.js ↗Node.js ↗Python ↗

Your language. Your stack.

Follow each message through its events.

Start with a controlled test.

Set up your first sendAPI keys, regions and delivery events, explained step by step.

your-first-connection

npm install @messagebird/sdk tsxsend.mts: npx tsx send.mts

import { BirdClient } from "@messagebird/sdk";

const bird = new BirdClient({ apiKey: process.env.BIRD_API_KEY! });

const msg = await bird.email.send({
  from: { email: "onboarding@messagebird.dev", name: "Bird" },
  to: ["delivered@messagebird.dev"],
  subject: "Hello from Bird",
  html: "<p>My first Bird email.</p>",
});

console.log(msg.id, msg.status);