Komunikasi
untuk developer

Jangkau pelanggan Anda, di mana pun mereka berada.
Email, SMS, WhatsApp, Apple Messages, dan Voice.

MulaiHubungi tim penjualan

Dipercaya setiap hari oleh tim yang
membangun perangkat lunak kelas dunia.

Baca kisah pelangganJelajahi Enterprise

Dari prompt hingga terkirim.

Agen Anda dapat menyiapkan channel, mengelola pelanggan, dan mengonfirmasi pengiriman.
Akses baca dan tulis penuh melalui MCP dan CLI.

YouVoice

Can you check which calls are active right now and tell me which are connected and which are still ringing?

Bird MCP4 connected actions
  1. 1Read the workspaceworkspace_get
  2. 2Find calls in progressvoice_legs_list
  3. 3Inspect the connected callvoice_legs_get
  4. 4Inspect the ringing callvoice_legs_get
Explore MCP docs →

Lebih sedikit debugging.
Lebih banyak membangun.

Uji permintaan, lacak pengiriman, dan pulihkan dari error dengan umpan balik yang jelas di setiap langkah.

Todelivered@messagebird.dev
01email.accepted
02email.processed
03email.delivered
Email delivered

Uji sebelum Anda kirim.

Pratinjau permintaan dan uji jalur pengiriman email sebelum diluncurkan.

Jelajahi pengujian
POST /webhooks/bird Signed
SMS delivered

Its signed event is ready for your endpoint.

Endpoint response

Ketahui apa yang terjadi.

Webhook bertanda tangan. Log pengiriman yang jelas. Putar ulang saat Anda butuhkan.

Jelajahi webhook
POST /v1/whatsapp/messages
Idempotency-Keywelcome/customer_42
Original request202 Acceptedid: wam_01ky7q3hckecgv6d7jpq865532status: accepted
Same request · retry 01202 Acceptedid: wam_01ky7q3hckecgv6d7jpq865532Idempotency-Replay: true
Same request. Same result.

Coba lagi dengan yakin.

Kunci idempotensi menjaga percobaan ulang tetap aman dan respons tetap konsisten.

Jelajahi idempotensi
POST /v1/sms/messages
422E01001 ValidationError

to must be a phone number in E.164 format.
Include the country code, starting with +.

req_01ky7q4665emc9tw1pxkptaqwqError reference

Error yang bisa Anda tindaklanjuti.

Field, alasan, dan langkah selanjutnya. Untuk Anda dan agen Anda.

Jelajahi error

Buat setiap pesan
lebih berdampak.

Desain pesan, otomatiskan perjalanan, dan jaga percakapan pelanggan tetap terhubung.

Acknowledge an incoming SMSAutomations
Published
One message. Every step connected.
  1. 01
    Message received

    “Is my order ready?”

    Bird event
    Received
  2. 02
    Recognize sender

    Match by phone number

    List contacts → Branch
    Waiting
  3. 03
    Send a reply

    Personal acknowledgement

    Set values → Send SMS
    Waiting
  4. 04
    Confirm delivery

    Wait for the SMS receipt

    Wait for event → Exit
    Waiting
Other paths No match, failures & timeout

No contact foundContinue with a generic greeting.

Lookup failed or multiple matchesExit and record the reason.

Send failedClassify the failure.

No receipt within 10 minutesRecord delivery as unconfirmed.

Incoming SMS

Is my order ready to collect?

Received
Explore Automations

Semua kanal.
Gambaran yang lebih jelas.

Lihat tren pengiriman, periksa aktivitas panggilan, dan temukan masalah di balik setiap hasil.

Email analytics

Delivery over time

89,712accepted98.7%delivery rate
Delivery over timeIllustrative hourly Email analytics for September 21. Accepted, Delivered and Bounced outcomes share a count axis. Figures are illustrative, not live account statistics.01.8k3.5k5.3k7kMessages00:0004:0008:0012:0016:0020:0023:00
AcceptedDeliveredBounced
Sep 21 · UTC
74.0%

of bounces in this hour
Gmail

321 of 434 · 14:00–15:00 UTC
By provider
14:00–15:00 UTC
ProviderAcceptedBouncedShare
3,67032174.0%
2,0027818.0%
1,000358.1%
Explore Email analytics

Sentuhan personal.
Jangkauan lebih luas.

Ubah detail kontak menjadi pesan personal untuk audiens yang tepat.

MC

Maya Chen

Contact
maya@example.comEmail
+1 202 555 0142Phone
First nameMaya
City LisbonMembership Plus
Audiences1 selected
EmailPersonalized preview

Personalized broadcast

Ready for review
Audience
Harbor members420 recipients
Schedule
24 Sep, 09:00Email · UTC
Explore broadcasts

Mulai dengan satu.
Kembangkan ke semua kanal.

Bawa percakapan pelanggan berikutnya ke workspace yang sama.

Email

Kirim, terima, dan lacak email.

SMS

Kirim pembaruan. Jaga balasan tetap terhubung.

WhatsApp

Pesan kaya dan percakapan.

Apple Messages

Bantu pelanggan di Messages.

Voice

Hubungkan panggilan dan arahkan percakapan.

Verify

Konfirmasi akses dengan kode.

Lookup

Periksa detail kontak sebelum mengirim.

Mailbox

Berikan aplikasi Anda sebuah inbox.

eSIM

Bangun konektivitas seluler ke dalam produk Anda.

Realtime

Jaga aplikasi Anda tetap sinkron.

Skalakan tanpa
kehilangan kendali.

Atur tim dalam workspace, kontrol akses API, dan lacak perubahan melalui log audit.

BirdHarborOrganization
WorkspacesProductionSandbox

Delivery agent

API key · Customer operations team
Active
PermissionsAccess
EmailRead & write
SMSRead & write
ALAlex Lee AdminPermissions updated

Audit log

Production
Workspace
Production
Resource
Delivery agent
WhatsApp
ReadRead & write
Succeeded
WorkspacesTeam rolesAPI authentication
Explore Enterprise

Ide Anda berikutnya.
Siap terhubung.

MulaiHubungi tim penjualan