语音资源库
Practical guides and technical explainers for building and operating voice calling.
通过 SIP 中继连接您的 PBX 或软电话，将呼入号码路由到交互式呼叫流程、AI 语音代理或在浏览器中接听的团队，查看录音和转录文本，或从当前服务商迁移语音流量。
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从你的客户旅程开始
SIP 中继Connect Asterisk, FreePBX, softphones, or custom SIP infrastructure to the telephone network with digest authentication and IP access controls.呼叫序列Build spoken greetings, keypad IVR menus, and conditional routing flows that you can test and publish in the dashboard.AI 语音Connect a real-time AI voice agent over SIP to answer questions, run tool actions, and transfer callers to a human team.呼入路由将您号码上的来电转接到 SIP 中继、呼叫序列、振铃组或已验证的转接号码。浏览器通话使用控制台中的浏览器电话接听振铃组来电并拨打外呼电话，无需安装软电话。录音与转录Listen to call audio and read speaker transcripts right from the call record for quality review and dispute resolution.通话分析Track answer rates, call durations, rejection reasons, and rated charges across your voice traffic.外呼Place sales, support, and notification calls with verified caller IDs, destination controls, and per-call outcome records.语音号码Provision local or toll-free numbers, verify outbound caller IDs, and port existing phone numbers to Bird.联络中心连接Pair your existing contact center queues and agent desktops with Bird SIP trunking and phone numbers.WhatsApp 客户对话Follow up after a call or deflect routine inquiries into two-way WhatsApp conversations.
配置和管理语音
通话日志Filter and export workspace call history, inspect call durations and rated charges, and check specific rejection reasons when a call fails.呼叫序列Build and publish call sequences for spoken greetings, keypad IVR menus, and outbound notifications with step-by-step testing.主叫号码Register and verify the phone numbers your workspace displays on outbound calls using an automated verification call in the dashboard.语音目的地Enable the countries your workspace is allowed to dial and review destination availability and fraud-risk tiers before opening traffic.语音事件Subscribe to call lifecycle webhooks, inspect status and timing payloads, and process updates idempotently without duplicate records.发起第一通电话创建 SIP 中继，在浏览器电话中上线，拨打测试电话，确认双向通话音频正常，并检查生成的通话详单。语音概览Learn how Bird connects your PBX, softphone, or application to the telephone network over SIP and records outcomes in the call log.电话在控制台的浏览器电话中上线，接听振铃组来电并通过您的 SIP 中继外呼，设置您的状态，并选择铃声和音频设备。发起呼叫Check outbound prerequisites, format caller and destination numbers for SIP signaling, complete digest authentication, and understand per-minute rating.接听来电将 Bird 呼入号码路由到 SIP 中继、呼叫流程、振铃组或已验证的转接号码，并在通话记录中核实来电的处理方式。录音与转录Play back captured call audio, read transcripts alongside call metadata, and track when post-call artifacts finish processing.振铃组来电时在浏览器电话中呼叫您的团队，振铃组可在控制台中管理，也可通过 API、CLI 和 MCP 服务器管理。SIP 客户端设置Configure a PBX or softphone to register and dial through a Bird SIP trunk, with step-by-step examples for Asterisk, FreePBX, Zoiper, and baresip.SIP 中继Create a SIP trunk, enable inbound and outbound traffic, and configure IP access lists, digest credentials, and session permissions.语音故障排查Diagnose common calling issues by symptom, including calls missing from the log, rejected outbound attempts, unanswered inbound routing, and one-way audio.连接 AI 语音应用Connect a conversational AI agent over SIP, trigger backend tool actions during a live call, and transfer callers to a human agent.
语音详解
WebRTC 与 SIP，浏览器或 AI 代理该用哪个？See how WebRTC and SIP work together: WebRTC streams audio in the browser, SIP sets up the call on the telephone network, and browser phones combine both.SIP 响应码是什么含义，为什么我收到了 503？Decode provisional, success, and failure SIP response codes and learn why Bird returns a generic service-unavailable response when an outbound call is refused by policy or authentication rules.什么是通话详细记录 (CDR)？Understand what a call detail record captures for each call leg, including answer and hangup timestamps, billable duration, final status, and rated cost.什么是 SIP 中继，我需要吗？Learn how a SIP trunk links your PBX, softphone, or voice application to the public telephone network for inbound and outbound calling.什么是语音 AI 代理，它如何连接到电话网络？See how a real-time speech model connects to a phone call over SIP, executes tool lookups mid-conversation, and hands callers off to human support.什么是语音 API？Explore how programmable call control, SIP trunking, phone numbers, and call detail records fit together to run customer voice workflows.什么是 SIP？Learn how SIP negotiates call setup and teardown while live audio travels on a separate media path, and why firewall rules can cause one-way audio.什么是 STIR/SHAKEN，认证级别 A、B 和 C 分别代表什么？Understand how carriers sign outbound calls to verify caller identity and what A, B, and C attestation levels signal to the receiving network.什么是话费欺诈，Bird 如何限制它？Protect your workspace against unauthorized international and premium-rate dialing using destination allowlists, blocked number ranges, and daily spend limits.什么是 VoIP？Understand how Voice over IP transports audio over packet networks and how interconnected VoIP bridges internet calls to landline and mobile numbers.为什么我的来电被标记为疑似骚扰或疑似诈骗？Learn why terminating carriers and analytics engines flag outbound numbers as spam, how caller ID verification helps, and how to remediate mislabeled numbers.
规划语音迁移
从 Twilio 迁移Move elastic SIP trunks, TwiML call flows, and phone numbers from Twilio to Bird with a staged cutover plan.从 Telnyx 迁移Transition Telnyx SIP connections, call control workflows, and AI assistant traffic to Bird without dropping active numbers.从 Vonage 迁移Replace Vonage SIP trunks, NCCO call flows, and webhook handlers with Bird SIP trunking, call sequences, and lifecycle events.从 Vapi 迁移Connect your existing Vapi assistant to Bird SIP trunking and phone numbers, or move the full voice agent workflow onto Bird.从 Bland 迁移Rebuild Bland conversational pathways, tool calls, and SIP handoffs on Bird while keeping call recordings and transcripts intact.从 Bandwidth 迁移Port phone numbers, repoint SIP peers and realms, and transition inbound and outbound voice routing from Bandwidth to Bird.从 Plivo 迁移Switch Plivo Zentrunk SIP connections, XML call flows, and outbound caller IDs to Bird on a controlled schedule.
做出下一步决策
语音平台See how SIP trunking, call sequences, AI voice agents, and global numbers work together on Bird Voice.语音常见问题Get direct answers on SIP setup, number porting, caller ID verification, recordings, and per-minute billing.快速入门Create a SIP trunk, configure destination permissions, and place a verified test call in minutes.语音定价Check per-minute inbound and outbound rates by country, number rental fees, and included call capabilities.语音对比Compare Bird Voice with Twilio, Telnyx, Vonage, Vapi, Bland, Bandwidth, and Plivo across SIP, AI, and pricing.