WhatsAppBird vs 360dialog
Bird vs 360dialog para WhatsApp.
Run WhatsApp APIs, native Flows, campaigns, and support inbox workflows in one Bird workspace instead of stitching a standalone WhatsApp API together with third-party partner tools.
Trusted by engineering and product teams
shipping at global scale.
Cómo se adapta cada plataforma al trabajo
Modelo operativo
- Bird
- Run WhatsApp APIs, audience segmentation, broadcasts, automations, and a shared support inbox in one workspace.
- 360dialog
- Pair a dedicated WhatsApp API layer with external partner applications for campaigns, CRM, and agent inbox queues.
Flows nativos
- Bird
- Trigger interactive WhatsApp Flows from campaigns or automations and pass form submissions into customer profiles and webhooks.
- 360dialog
- Build and send WhatsApp Flows through the 360dialog API and forward submissions to your own endpoint or partner app.
Configuración de marketing
- Bird
- Manage template approvals, audience eligibility, suppression lists, and broadcast scheduling in the same workspace.
- 360dialog
- Complete Marketing Messages API onboarding in 360dialog and configure campaign targeting inside your connected marketing tool.
La inversión existente
¿Dónde encaja 360dialog?
360dialog fits teams that want a dedicated WhatsApp Business API layer and prefer to assemble their own stack of third-party inbox, CRM, and campaign partners around it. Its platform focuses on WABA onboarding, Cloud API throughput, native Flows access, and partner distribution.
Revisa las capacidades documentadas
El recorrido con Bird
¿Por qué elegir Bird para WhatsApp?
Choose Bird when you want your WhatsApp API, customer profiles, marketing broadcasts, AI agents, and support inbox in a single workspace. Instead of maintaining glue code between a channel broker and separate campaign or ticketing tools, your team operates the entire conversation lifecycle in one place.
Targeted broadcasts
Segment audiences by contact properties and event history, send approved multi-language templates, and respect opt-outs automatically.
Connected inbox handoffs
Let AI agents answer routine questions from your knowledge base and hand complex requests to human agents with full conversation history.
End-to-end attribution
Track template deliveries, replies, Flow completions, and downstream order or booking events alongside per-message costs.
Una evaluación práctica
Mapea la configuración completa del partner en torno a la API.
Because 360dialog often sits underneath a separate inbox, campaign tool, or custom backend, start your evaluation by listing every vendor touching your WhatsApp traffic before deciding what to consolidate into Bird.
Cuenta y canal
Record the WhatsApp Business Account ID, phone number, display name, and Meta Business Portfolio administrator so you can transfer the sender cleanly.
Aplicaciones del partner
List the third-party inbox, campaign tool, and chatbot connected to your 360dialog API key, and decide which workflows move into Bird's native tools.
Flows nativos
Inventory published Flow JSON definitions, data-exchange endpoints, and completion webhooks, then test form validation and booking confirmation in Bird.
Envío de marketing
Compare template category rates and platform fees across your actual destination countries, including both Meta pass-through rates and provider charges.
Your evaluation is complete when a customer can receive a template, complete a Flow, and reach a support agent in Bird with the same order context your partner stack provided.
Lee la guía de migración de 360dialogUna migración deliberada
Mueve el flujo de trabajo junto con el número.
Inventory your connected WABA, API keys, partner integrations, webhook endpoints, and any WhatsApp Business App coexistence setup so you know which workflows move into Bird and which external webhooks stay.
Prepara los activos
Confirm Meta Business Portfolio ownership, disable two-step verification PINs on the phone number, and export opt-in and suppression records.
Ensaya el cambio
Recreate approved templates and test outbound sends, inbound replies, delivery webhooks, and Flow submissions on a staging sender before porting production.
Protege la experiencia del cliente
Drain active support threads in your third-party inbox and schedule the number migration during a low-traffic window so in-flight replies are not stranded.
Preguntas sobre cómo elegir y migrar
¿Podemos mover un número de WhatsApp existente a Bird?
¿Qué proveedor es más barato?
¿Se moverán las plantillas y automatizaciones automáticamente?
Planifica el siguiente paso
Recursos relacionados
Continúa con la documentación, guías y ejemplos de este tema.
Habla con nuestro equipo de WhatsApp
Planifica tu migración desde 360dialog.
Trae tu configuración de remitente, los flujos de trabajo con clientes y los resultados de la evaluación. Trabaja la transición con un especialista de WhatsApp.