Biblioteca de recursos de Voice
Practical guides and technical explainers for building and operating voice calling.
Conecta tu PBX o softphone mediante un troncal SIP, enruta números entrantes a secuencias de llamada interactivas, agentes de voz con IA o a tu equipo en el navegador, revisa grabaciones y transcripciones, o migra el tráfico de voz desde tu proveedor actual.
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Troncales SIPConnect Asterisk, FreePBX, softphones, or custom SIP infrastructure to the telephone network with digest authentication and IP access controls.Secuencias de llamadasBuild spoken greetings, keypad IVR menus, and conditional routing flows that you can test and publish in the dashboard.AI VoiceConnect a real-time AI voice agent over SIP to answer questions, run tool actions, and transfer callers to a human team.Enrutamiento entranteDirige las llamadas entrantes de tus números a un trunk SIP, una secuencia de llamadas, un grupo de timbrado o un número de desvío verificado.Llamadas desde el navegadorResponde llamadas de grupos de timbrado y realiza llamadas salientes desde el teléfono del navegador en el panel, sin instalar un softphone.Grabaciones y transcripcionesListen to call audio and read speaker transcripts right from the call record for quality review and dispute resolution.Analíticas de VoiceTrack answer rates, call durations, rejection reasons, and rated charges across your voice traffic.Llamadas salientesPlace sales, support, and notification calls with verified caller IDs, destination controls, and per-call outcome records.Números de VoiceProvision local or toll-free numbers, verify outbound caller IDs, and port existing phone numbers to Bird.Conexiones de centro de contactoPair your existing contact center queues and agent desktops with Bird SIP trunking and phone numbers.Conversaciones con clientes en WhatsAppFollow up after a call or deflect routine inquiries into two-way WhatsApp conversations.
Configura y opera Voice
Registro de llamadasFilter and export workspace call history, inspect call durations and rated charges, and check specific rejection reasons when a call fails.Secuencias de llamadasBuild and publish call sequences for spoken greetings, keypad IVR menus, and outbound notifications with step-by-step testing.Identificadores de llamanteRegister and verify the phone numbers your workspace displays on outbound calls using an automated verification call in the dashboard.Destinos de vozEnable the countries your workspace is allowed to dial and review destination availability and fraud-risk tiers before opening traffic.Eventos de vozSubscribe to call lifecycle webhooks, inspect status and timing payloads, and process updates idempotently without duplicate records.Realiza tu primera llamadaCrea un troncal SIP, conéctate en el teléfono del navegador, haz una llamada de prueba, confirma que el audio funciona en ambos sentidos y revisa el registro de detalle de la llamada resultante.Descripción general de VoiceLearn how Bird connects your PBX, softphone, or application to the telephone network over SIP and records outcomes in the call log.TeléfonoConéctate en el teléfono del navegador del panel para responder llamadas de grupos de timbrado y llamar a través de tu troncal SIP, establece tu estado y elige un tono de llamada y tus dispositivos de audio.Realizar llamadasCheck outbound prerequisites, format caller and destination numbers for SIP signaling, complete digest authentication, and understand per-minute rating.Recibir llamadasEnruta un número entrante de Bird a un troncal SIP, una secuencia de llamada, un grupo de timbrado o un número de desvío verificado, y comprueba en el registro de llamadas cómo se gestionaron las llamadas entrantes.Grabaciones y transcripcionesPlay back captured call audio, read transcripts alongside call metadata, and track when post-call artifacts finish processing.Grupos de timbradoHaz que suene el teléfono del navegador de tu equipo cuando entra una llamada, con grupos de timbrado que gestionas en el panel o mediante la API, la CLI y el servidor MCP.Configuración de cliente SIPConfigure a PBX or softphone to register and dial through a Bird SIP trunk, with step-by-step examples for Asterisk, FreePBX, Zoiper, and baresip.Trunks SIPCreate a SIP trunk, enable inbound and outbound traffic, and configure IP access lists, digest credentials, and session permissions.Solución de problemas de VoiceDiagnose common calling issues by symptom, including calls missing from the log, rejected outbound attempts, unanswered inbound routing, and one-way audio.Conecta una aplicación de voz con IAConnect a conversational AI agent over SIP, trigger backend tool actions during a live call, and transfer callers to a human agent.
Voice en detalle
WebRTC vs. SIP: ¿cuál uso para un navegador o un agente de IA?See how WebRTC and SIP work together: WebRTC streams audio in the browser, SIP sets up the call on the telephone network, and browser phones combine both.¿Qué significan los códigos de respuesta SIP y por qué recibí un 503?Decode provisional, success, and failure SIP response codes and learn why Bird returns a generic service-unavailable response when an outbound call is refused by policy or authentication rules.¿Qué es un registro de detalle de llamada (CDR)?Understand what a call detail record captures for each call leg, including answer and hangup timestamps, billable duration, final status, and rated cost.¿Qué es un trunk SIP y necesito uno?Learn how a SIP trunk links your PBX, softphone, or voice application to the public telephone network for inbound and outbound calling.¿Qué es un agente de voz con IA y cómo se conecta a la red telefónica?See how a real-time speech model connects to a phone call over SIP, executes tool lookups mid-conversation, and hands callers off to human support.¿Qué es una API de voz?Explore how programmable call control, SIP trunking, phone numbers, and call detail records fit together to run customer voice workflows.¿Qué es SIP?Learn how SIP negotiates call setup and teardown while live audio travels on a separate media path, and why firewall rules can cause one-way audio.¿Qué es STIR/SHAKEN y qué son los niveles de atestación A, B y C?Understand how carriers sign outbound calls to verify caller identity and what A, B, and C attestation levels signal to the receiving network.¿Qué es el fraude de tarifas y cómo lo limita Bird?Protect your workspace against unauthorized international and premium-rate dialing using destination allowlists, blocked number ranges, and daily spend limits.¿Qué es VoIP?Understand how Voice over IP transports audio over packet networks and how interconnected VoIP bridges internet calls to landline and mobile numbers.¿Por qué mi llamada aparece etiquetada como Spam Likely o Scam Likely?Learn why terminating carriers and analytics engines flag outbound numbers as spam, how caller ID verification helps, and how to remediate mislabeled numbers.
Planifica una migración de Voice
Migrar desde TwilioMove elastic SIP trunks, TwiML call flows, and phone numbers from Twilio to Bird with a staged cutover plan.Migrar desde TelnyxTransition Telnyx SIP connections, call control workflows, and AI assistant traffic to Bird without dropping active numbers.Migrar desde VonageReplace Vonage SIP trunks, NCCO call flows, and webhook handlers with Bird SIP trunking, call sequences, and lifecycle events.Migrar desde VapiConnect your existing Vapi assistant to Bird SIP trunking and phone numbers, or move the full voice agent workflow onto Bird.Migrar desde BlandRebuild Bland conversational pathways, tool calls, and SIP handoffs on Bird while keeping call recordings and transcripts intact.Migrar desde BandwidthPort phone numbers, repoint SIP peers and realms, and transition inbound and outbound voice routing from Bandwidth to Bird.Migrar desde PlivoSwitch Plivo Zentrunk SIP connections, XML call flows, and outbound caller IDs to Bird on a controlled schedule.
Toma tu próxima decisión
Plataforma de vozSee how SIP trunking, call sequences, AI voice agents, and global numbers work together on Bird Voice.Preguntas frecuentes de VoiceGet direct answers on SIP setup, number porting, caller ID verification, recordings, and per-minute billing.Primeros pasosCreate a SIP trunk, configure destination permissions, and place a verified test call in minutes.Precios de VoiceCheck per-minute inbound and outbound rates by country, number rental fees, and included call capabilities.Comparativas de VoiceCompare Bird Voice with Twilio, Telnyx, Vonage, Vapi, Bland, Bandwidth, and Plivo across SIP, AI, and pricing.
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