Biblioteca de recursos de Voice
Practical guides and technical explainers for building and operating voice calling.
Conecte seu PBX ou softphone por um tronco SIP, encaminhe números de entrada para sequências de chamadas interativas, agentes de voz com IA ou sua equipe no navegador, revise gravações e transcrições ou migre o tráfego de voz do seu provedor atual.
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Trunking SIPConnect Asterisk, FreePBX, softphones, or custom SIP infrastructure to the telephone network with digest authentication and IP access controls.Sequências de chamadasBuild spoken greetings, keypad IVR menus, and conditional routing flows that you can test and publish in the dashboard.AI VoiceConnect a real-time AI voice agent over SIP to answer questions, run tool actions, and transfer callers to a human team.Roteamento de entradaDirecione as chamadas recebidas nos seus números para um tronco SIP, uma sequência de chamadas, um grupo de toque ou um número de encaminhamento verificado.Chamadas pelo navegadorAtenda chamadas de grupos de toque e faça chamadas de saída pelo telefone no navegador do painel, sem instalar um softphone.Gravações e transcriçõesListen to call audio and read speaker transcripts right from the call record for quality review and dispute resolution.Análises de VoiceTrack answer rates, call durations, rejection reasons, and rated charges across your voice traffic.Chamadas de saídaPlace sales, support, and notification calls with verified caller IDs, destination controls, and per-call outcome records.Números de VoiceProvision local or toll-free numbers, verify outbound caller IDs, and port existing phone numbers to Bird.Conexões de contact centerPair your existing contact center queues and agent desktops with Bird SIP trunking and phone numbers.Conversas com clientes no WhatsAppFollow up after a call or deflect routine inquiries into two-way WhatsApp conversations.
Configure e opere o Voice
Registro de chamadasFilter and export workspace call history, inspect call durations and rated charges, and check specific rejection reasons when a call fails.Sequências de chamadasBuild and publish call sequences for spoken greetings, keypad IVR menus, and outbound notifications with step-by-step testing.IDs de chamadorRegister and verify the phone numbers your workspace displays on outbound calls using an automated verification call in the dashboard.Destinos de vozEnable the countries your workspace is allowed to dial and review destination availability and fraud-risk tiers before opening traffic.Eventos de vozSubscribe to call lifecycle webhooks, inspect status and timing payloads, and process updates idempotently without duplicate records.Faça sua primeira chamadaCrie um tronco SIP, fique online no telefone do navegador, faça uma chamada de teste, confirme o áudio nos dois sentidos e inspecione o registro detalhado da chamada gerado.Visão geral de VoiceLearn how Bird connects your PBX, softphone, or application to the telephone network over SIP and records outcomes in the call log.TelefoneFique online no telefone do navegador do painel para atender chamadas de grupos de toque e ligar pelo seu tronco SIP, definir seu status e escolher um toque e os dispositivos de áudio.Fazendo chamadasCheck outbound prerequisites, format caller and destination numbers for SIP signaling, complete digest authentication, and understand per-minute rating.Recebendo chamadasEncaminhe um número de entrada da Bird para um tronco SIP, uma sequência de chamadas, um grupo de toque ou um número de encaminhamento verificado e confira no registro de chamadas como as chamadas recebidas foram tratadas.Gravações e transcriçõesPlay back captured call audio, read transcripts alongside call metadata, and track when post-call artifacts finish processing.Grupos de toqueFaça o telefone do navegador da sua equipe tocar quando uma chamada chegar, com grupos de toque que você gerencia no painel ou pela API, pela CLI e pelo servidor MCP.Configuração de cliente SIPConfigure a PBX or softphone to register and dial through a Bird SIP trunk, with step-by-step examples for Asterisk, FreePBX, Zoiper, and baresip.Trunks SIPCreate a SIP trunk, enable inbound and outbound traffic, and configure IP access lists, digest credentials, and session permissions.Solução de problemas de VoiceDiagnose common calling issues by symptom, including calls missing from the log, rejected outbound attempts, unanswered inbound routing, and one-way audio.Conecte um aplicativo de voz com IAConnect a conversational AI agent over SIP, trigger backend tool actions during a live call, and transfer callers to a human agent.
Voice explicado
WebRTC vs SIP: qual usar para um navegador ou um agente de IA?See how WebRTC and SIP work together: WebRTC streams audio in the browser, SIP sets up the call on the telephone network, and browser phones combine both.O que significam os códigos de resposta SIP e por que recebi um 503?Decode provisional, success, and failure SIP response codes and learn why Bird returns a generic service-unavailable response when an outbound call is refused by policy or authentication rules.O que é um registro detalhado de chamada (CDR)?Understand what a call detail record captures for each call leg, including answer and hangup timestamps, billable duration, final status, and rated cost.O que é um trunk SIP e eu preciso de um?Learn how a SIP trunk links your PBX, softphone, or voice application to the public telephone network for inbound and outbound calling.O que é um agente de voz com IA e como ele se conecta à rede telefônica?See how a real-time speech model connects to a phone call over SIP, executes tool lookups mid-conversation, and hands callers off to human support.O que é uma API de voz?Explore how programmable call control, SIP trunking, phone numbers, and call detail records fit together to run customer voice workflows.O que é SIP?Learn how SIP negotiates call setup and teardown while live audio travels on a separate media path, and why firewall rules can cause one-way audio.O que é STIR/SHAKEN e o que são os níveis de atestação A, B e C?Understand how carriers sign outbound calls to verify caller identity and what A, B, and C attestation levels signal to the receiving network.O que é fraude tarifária e como Bird a limita?Protect your workspace against unauthorized international and premium-rate dialing using destination allowlists, blocked number ranges, and daily spend limits.O que é VoIP?Understand how Voice over IP transports audio over packet networks and how interconnected VoIP bridges internet calls to landline and mobile numbers.Por que minha chamada aparece como Spam Likely ou Scam Likely?Learn why terminating carriers and analytics engines flag outbound numbers as spam, how caller ID verification helps, and how to remediate mislabeled numbers.
Planeje uma migração de Voice
Migrar do TwilioMove elastic SIP trunks, TwiML call flows, and phone numbers from Twilio to Bird with a staged cutover plan.Migrar do TelnyxTransition Telnyx SIP connections, call control workflows, and AI assistant traffic to Bird without dropping active numbers.Migrar do VonageReplace Vonage SIP trunks, NCCO call flows, and webhook handlers with Bird SIP trunking, call sequences, and lifecycle events.Migrar do VapiConnect your existing Vapi assistant to Bird SIP trunking and phone numbers, or move the full voice agent workflow onto Bird.Migrar do BlandRebuild Bland conversational pathways, tool calls, and SIP handoffs on Bird while keeping call recordings and transcripts intact.Migrar do BandwidthPort phone numbers, repoint SIP peers and realms, and transition inbound and outbound voice routing from Bandwidth to Bird.Migrar do PlivoSwitch Plivo Zentrunk SIP connections, XML call flows, and outbound caller IDs to Bird on a controlled schedule.
Tome sua próxima decisão
Plataforma de vozSee how SIP trunking, call sequences, AI voice agents, and global numbers work together on Bird Voice.Perguntas frequentes sobre VoiceGet direct answers on SIP setup, number porting, caller ID verification, recordings, and per-minute billing.Primeiros passosCreate a SIP trunk, configure destination permissions, and place a verified test call in minutes.Preços de VoiceCheck per-minute inbound and outbound rates by country, number rental fees, and included call capabilities.Comparações de VoiceCompare Bird Voice with Twilio, Telnyx, Vonage, Vapi, Bland, Bandwidth, and Plivo across SIP, AI, and pricing.
Fale com nosso time de Voice
Move your calling workflow into production.
Start with a self-serve SIP trunk and browser test call, or talk to our team to plan number porting, PBX integration, and volume pricing.