Register your brand and pass Apple’s Experience Review.

Connect your Apple Business Register account to Bird, add authorized test users to rehearse on real iPhones, and submit your readiness documents and demo recording for Apple’s Experience Review before opening public entry points.

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Account linking, test mode, and Experience Review

Rehearse on real iPhones before you submit for approval.

Launching on Apple Messages for Business requires both an approved commercial identity in Apple Business Register and a passed Experience Review showing how your service handles real customer tasks. While your business is in Testing status, Apple lets the test Apple IDs you authorize exchange live messages with your Bird workspace.

You can build your welcome menus, native pickers, and human escalation rules in Bird, record the required iPhone screen demonstration against a real test conversation, and upload your readiness assessment, use-case PDF, and MP4 recording from the dashboard or API.

Leia o guia de registro

Four steps from Apple Business Register to live traffic.

Track account linking, review submissions, and operational status in one place so your brand assets, entry points, and support team are ready on launch day.

Set up your brand in Apple Business Register

Create your commercial account in Apple Business Register with your legal entity details, customer-facing brand name, logos, operating hours, and technical contacts, then select Bird as your Messaging Service Provider.

Link your Apple Business ID and add test users

Connect the Apple Business ID to your Bird workspace, set your default locale, and add the Apple Accounts of your engineers and QA testers. Those test users can message the channel immediately while public entry points stay closed.

Record and submit your Experience Review package

Walk through a complete customer task on an authorized iPhone, including native pickers, typing indicators, an unavailable-slot recovery path, and a transfer to a live agent. Upload the readiness PDF, use-case PDF, and MP4 demo in Bird or via the management API.

Go online and enable public entry points

Once Bird and Apple mark the submission approved, complete final commercial asset checks in Apple Business Register, click Go Online, and verify your website buttons, Apple Maps listings, and Message Suggest phone numbers.

Coordinate staffing and specialized features before launch.

Train operators on queues, labels, and closed-hours replies

Assign workspace queues for each entry-point intent, configure closed-hours messages, and have operators practice taking over threads from your AI assistant in Bird Conversations so customers do not receive conflicting replies.

Plan separate approvals for Apple Pay and invitations

In-chat Apple Pay checkout, OAuth customer sign-in, outbound messaging invitations, and externally issued Wallet passes each carry their own merchant certificates or Apple approvals. Scope the capabilities you need for day one and assign owners for those credentials early.

Perguntas sobre registro de empresa

O registro comercial da Apple é o mesmo que criar uma conta no Bird?
Não. Um espaço de trabalho do Bird fornece o ambiente operacional; o registro comercial da Apple e a revisão da experiência estabelecem a conexão aprovada com o canal.
Podemos registrar várias marcas?
Mantenha a identidade comercial, a aprovação, as configurações e as conversas de cada marca separadas dentro do espaço de trabalho.
O registro garante que todos os dispositivos Apple suportem todos os recursos?
Não. Os recursos nativos de conteúdo variam conforme o dispositivo e o software. Verifique em dispositivos representativos e ofereça uma alternativa útil para a tarefa.
Podemos aprovar o negócio nós mesmos?
Sua equipe prepara e envia o negócio. A revisão da Apple determina a aprovação; a aplicação deve exibir esse resultado em vez de inferi-lo a partir da conclusão da configuração.

Construa a jornada conectada

Guia de registro de empresaFollow the step-by-step instructions for linking Apple Business Register and uploading review files.Pontos de entradaLaunch customer conversations from Apple Maps, website buttons, QR codes, and registered phone lines.Jornadas e templatesDesign and test the interactive menus, forms, and handoff paths required for Experience Review.Biblioteca de recursos do Apple MessagesBrowse onboarding checklists, demo recording guides, and provider comparisons.

Escale sem
perder o controle.

Organize equipes em espaços de trabalho, controle o acesso à API e rastreie alterações nos logs de auditoria.

Espaços de trabalhoFunções da equipeAutenticação da API
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