Bird

Migrate Apple Messages to Bird

Move the service behind an Apple Messages conversation: business identity, entry points, native content, routing and the application that completes the customer request. Keep active conversations and their business records accessible through the transition.

Choose your current provider

Prepare the change

  1. Record the current configuration, active customer work and the application records that must remain accessible.
  2. Complete the Bird setup with a separate test workflow. Use the provider guide to map the differences.
  3. Test the successful result and a refused or interrupted operation. Reconcile the original result before retrying.
  4. Move a bounded part of traffic, inspect the outcome and retain the previous service until the transition is verified.

Build the receiving integration

Ressources associées

Poursuivez avec la documentation, les guides et les exemples sur ce sujet. Les ressources sont en anglais.

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