Migrate WhatsApp to Bird
Move your WhatsApp sender, templates, customer preferences and message-handling application as one integration. Choose the source provider below, then test a customer reply as well as a business-initiated message.
Choose your current provider
Prepare the change
- Record the current configuration, active customer work and the application records that must remain accessible.
- Complete the Bird setup with a separate test workflow. Use the provider guide to map the differences.
- Test the successful result and a refused or interrupted operation. Reconcile the original result before retrying.
- Move a bounded part of traffic, inspect the outcome and retain the previous service until the transition is verified.
Build the receiving integration
Verwandte Ressourcen
Weiter mit der Dokumentation, Anleitungen und Beispielen zu diesem Thema. Die Ressourcen sind auf Englisch.
Anleitung ansehenConnecting WhatsApp to Bird: from buying a number to a live channelDas Konzept verstehenWhat is the 24-hour customer service window on WhatsApp?Das Tool verwendenWhatsApp message builderDie Funktion erkundenWhatsApp
Übung ausprobieren und ein Implementierungs-Briefing erhalten