Libreria di risorse Voice
Practical guides and technical explainers for building and operating voice calling.
Collega il tuo PBX o softphone tramite un trunk SIP, instrada i numeri in entrata verso sequenze di chiamata interattive, agenti vocali AI o il tuo team nel browser, consulta registrazioni e trascrizioni, oppure migra il traffico vocale dal tuo attuale provider.
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Parti dal percorso del tuo cliente
Trunking SIPConnect Asterisk, FreePBX, softphones, or custom SIP infrastructure to the telephone network with digest authentication and IP access controls.Sequenze di chiamataBuild spoken greetings, keypad IVR menus, and conditional routing flows that you can test and publish in the dashboard.AI VoiceConnect a real-time AI voice agent over SIP to answer questions, run tool actions, and transfer callers to a human team.Instradamento in entrataIndirizza le chiamate in entrata sui tuoi numeri verso un trunk SIP, una sequenza di chiamata, un gruppo di squillo o un numero di inoltro verificato.Chiamate da browserRispondi alle chiamate dei gruppi di squillo ed effettua chiamate in uscita dal telefono nel browser della dashboard, senza installare un softphone.Registrazioni e trascrizioniListen to call audio and read speaker transcripts right from the call record for quality review and dispute resolution.Analisi VoiceTrack answer rates, call durations, rejection reasons, and rated charges across your voice traffic.Chiamate in uscitaPlace sales, support, and notification calls with verified caller IDs, destination controls, and per-call outcome records.Numeri VoiceProvision local or toll-free numbers, verify outbound caller IDs, and port existing phone numbers to Bird.Connessioni per contact centerPair your existing contact center queues and agent desktops with Bird SIP trunking and phone numbers.Conversazioni con i clienti su WhatsAppFollow up after a call or deflect routine inquiries into two-way WhatsApp conversations.
Configura e gestisci Voice
Registro chiamateFilter and export workspace call history, inspect call durations and rated charges, and check specific rejection reasons when a call fails.Sequenze di chiamataBuild and publish call sequences for spoken greetings, keypad IVR menus, and outbound notifications with step-by-step testing.ID chiamanteRegister and verify the phone numbers your workspace displays on outbound calls using an automated verification call in the dashboard.Destinazioni voceEnable the countries your workspace is allowed to dial and review destination availability and fraud-risk tiers before opening traffic.Eventi voceSubscribe to call lifecycle webhooks, inspect status and timing payloads, and process updates idempotently without duplicate records.Effettua la tua prima chiamataCrea un trunk SIP, vai online nel telefono del browser, effettua una chiamata di prova, verifica che l'audio funzioni in entrambe le direzioni e controlla il record dettagliato della chiamata risultante.Panoramica VoiceLearn how Bird connects your PBX, softphone, or application to the telephone network over SIP and records outcomes in the call log.TelefonoVai online nel telefono nel browser della dashboard per rispondere alle chiamate dei gruppi di squillo ed effettuare chiamate in uscita tramite il tuo trunk SIP, impostare il tuo stato e scegliere suoneria e dispositivi audio.Effettuare chiamateCheck outbound prerequisites, format caller and destination numbers for SIP signaling, complete digest authentication, and understand per-minute rating.Ricevere chiamateInstrada un numero Bird in entrata verso un trunk SIP, una sequenza di chiamata, un gruppo di squillo o un numero di inoltro verificato e controlla nel registro chiamate come sono state gestite le chiamate in arrivo.Registrazioni e trascrizioniPlay back captured call audio, read transcripts alongside call metadata, and track when post-call artifacts finish processing.Gruppi di squilloFai squillare il tuo team nel telefono del browser quando arriva una chiamata, con gruppi di squillo che gestisci nella dashboard o tramite l'API, la CLI e il server MCP.Configurazione del client SIPConfigure a PBX or softphone to register and dial through a Bird SIP trunk, with step-by-step examples for Asterisk, FreePBX, Zoiper, and baresip.Trunk SIPCreate a SIP trunk, enable inbound and outbound traffic, and configure IP access lists, digest credentials, and session permissions.Risoluzione dei problemi VoiceDiagnose common calling issues by symptom, including calls missing from the log, rejected outbound attempts, unanswered inbound routing, and one-way audio.Connetti un'applicazione vocale AIConnect a conversational AI agent over SIP, trigger backend tool actions during a live call, and transfer callers to a human agent.
Voice spiegato
WebRTC o SIP: quale uso per un browser o un agente AI?See how WebRTC and SIP work together: WebRTC streams audio in the browser, SIP sets up the call on the telephone network, and browser phones combine both.Cosa significano i codici di risposta SIP e perché ho ricevuto un 503?Decode provisional, success, and failure SIP response codes and learn why Bird returns a generic service-unavailable response when an outbound call is refused by policy or authentication rules.Cos'è un call detail record (CDR)?Understand what a call detail record captures for each call leg, including answer and hangup timestamps, billable duration, final status, and rated cost.Cos'è un trunk SIP e ne ho bisogno?Learn how a SIP trunk links your PBX, softphone, or voice application to the public telephone network for inbound and outbound calling.Cos'è un agente vocale AI e come si connette alla rete telefonica?See how a real-time speech model connects to a phone call over SIP, executes tool lookups mid-conversation, and hands callers off to human support.Cos'è un’API vocale?Explore how programmable call control, SIP trunking, phone numbers, and call detail records fit together to run customer voice workflows.Cos'è SIP?Learn how SIP negotiates call setup and teardown while live audio travels on a separate media path, and why firewall rules can cause one-way audio.Cos'è STIR/SHAKEN e cosa sono i livelli di attestazione A, B e C?Understand how carriers sign outbound calls to verify caller identity and what A, B, and C attestation levels signal to the receiving network.Cos'è la frode telefonica e come la limita Bird?Protect your workspace against unauthorized international and premium-rate dialing using destination allowlists, blocked number ranges, and daily spend limits.Cos'è il VoIP?Understand how Voice over IP transports audio over packet networks and how interconnected VoIP bridges internet calls to landline and mobile numbers.Perché la mia chiamata è etichettata come Spam Likely o Scam Likely?Learn why terminating carriers and analytics engines flag outbound numbers as spam, how caller ID verification helps, and how to remediate mislabeled numbers.
Pianifica una migrazione Voice
Migrazione da TwilioMove elastic SIP trunks, TwiML call flows, and phone numbers from Twilio to Bird with a staged cutover plan.Migrazione da TelnyxTransition Telnyx SIP connections, call control workflows, and AI assistant traffic to Bird without dropping active numbers.Migrazione da VonageReplace Vonage SIP trunks, NCCO call flows, and webhook handlers with Bird SIP trunking, call sequences, and lifecycle events.Migrazione da VapiConnect your existing Vapi assistant to Bird SIP trunking and phone numbers, or move the full voice agent workflow onto Bird.Migrazione da BlandRebuild Bland conversational pathways, tool calls, and SIP handoffs on Bird while keeping call recordings and transcripts intact.Migrazione da BandwidthPort phone numbers, repoint SIP peers and realms, and transition inbound and outbound voice routing from Bandwidth to Bird.Migrazione da PlivoSwitch Plivo Zentrunk SIP connections, XML call flows, and outbound caller IDs to Bird on a controlled schedule.
Prendi la prossima decisione
Piattaforma VoiceSee how SIP trunking, call sequences, AI voice agents, and global numbers work together on Bird Voice.Domande frequenti su VoiceGet direct answers on SIP setup, number porting, caller ID verification, recordings, and per-minute billing.Per iniziareCreate a SIP trunk, configure destination permissions, and place a verified test call in minutes.Prezzi VoiceCheck per-minute inbound and outbound rates by country, number rental fees, and included call capabilities.Confronti VoiceCompare Bird Voice with Twilio, Telnyx, Vonage, Vapi, Bland, Bandwidth, and Plivo across SIP, AI, and pricing.
Parla con il nostro team Voice
Move your calling workflow into production.
Start with a self-serve SIP trunk and browser test call, or talk to our team to plan number porting, PBX integration, and volume pricing.