WhatsAppBird vs 360dialog
Bird vs 360dialog para WhatsApp.
Run WhatsApp APIs, native Flows, campaigns, and support inbox workflows in one Bird workspace instead of stitching a standalone WhatsApp API together with third-party partner tools.
Trusted by engineering and product teams
shipping at global scale.
Como cada plataforma se encaixa no trabalho
Modelo operacional
- Bird
- Run WhatsApp APIs, audience segmentation, broadcasts, automations, and a shared support inbox in one workspace.
- 360dialog
- Pair a dedicated WhatsApp API layer with external partner applications for campaigns, CRM, and agent inbox queues.
Flows Nativos
- Bird
- Trigger interactive WhatsApp Flows from campaigns or automations and pass form submissions into customer profiles and webhooks.
- 360dialog
- Build and send WhatsApp Flows through the 360dialog API and forward submissions to your own endpoint or partner app.
Configuração de marketing
- Bird
- Manage template approvals, audience eligibility, suppression lists, and broadcast scheduling in the same workspace.
- 360dialog
- Complete Marketing Messages API onboarding in 360dialog and configure campaign targeting inside your connected marketing tool.
O investimento existente
Onde a 360dialog se encaixa?
360dialog fits teams that want a dedicated WhatsApp Business API layer and prefer to assemble their own stack of third-party inbox, CRM, and campaign partners around it. Its platform focuses on WABA onboarding, Cloud API throughput, native Flows access, and partner distribution.
Revise as capacidades documentadas
A jornada Bird
Por que escolher o Bird para WhatsApp?
Choose Bird when you want your WhatsApp API, customer profiles, marketing broadcasts, AI agents, and support inbox in a single workspace. Instead of maintaining glue code between a channel broker and separate campaign or ticketing tools, your team operates the entire conversation lifecycle in one place.
Targeted broadcasts
Segment audiences by contact properties and event history, send approved multi-language templates, and respect opt-outs automatically.
Connected inbox handoffs
Let AI agents answer routine questions from your knowledge base and hand complex requests to human agents with full conversation history.
End-to-end attribution
Track template deliveries, replies, Flow completions, and downstream order or booking events alongside per-message costs.
Uma avaliação prática
Mapeie a configuração completa do parceiro em torno da API.
Because 360dialog often sits underneath a separate inbox, campaign tool, or custom backend, start your evaluation by listing every vendor touching your WhatsApp traffic before deciding what to consolidate into Bird.
Conta e canal
Record the WhatsApp Business Account ID, phone number, display name, and Meta Business Portfolio administrator so you can transfer the sender cleanly.
Aplicações de parceiros
List the third-party inbox, campaign tool, and chatbot connected to your 360dialog API key, and decide which workflows move into Bird's native tools.
Flows Nativos
Inventory published Flow JSON definitions, data-exchange endpoints, and completion webhooks, then test form validation and booking confirmation in Bird.
Entrega de marketing
Compare template category rates and platform fees across your actual destination countries, including both Meta pass-through rates and provider charges.
Your evaluation is complete when a customer can receive a template, complete a Flow, and reach a support agent in Bird with the same order context your partner stack provided.
Leia o guia de migração do 360dialogUma migração planejada
Migre o fluxo de trabalho junto com o número.
Inventory your connected WABA, API keys, partner integrations, webhook endpoints, and any WhatsApp Business App coexistence setup so you know which workflows move into Bird and which external webhooks stay.
Prepare os ativos
Confirm Meta Business Portfolio ownership, disable two-step verification PINs on the phone number, and export opt-in and suppression records.
Ensaie a virada
Recreate approved templates and test outbound sends, inbound replies, delivery webhooks, and Flow submissions on a staging sender before porting production.
Proteja a experiência do cliente
Drain active support threads in your third-party inbox and schedule the number migration during a low-traffic window so in-flight replies are not stranded.
Perguntas sobre escolha e migração
Podemos migrar um número WhatsApp existente para o Bird?
Qual provedor é mais barato?
Templates e automações migram automaticamente?
Planeje o próximo passo
Recursos relacionados
Continue com a documentação, guias e exemplos sobre este tópico.
Fale com nosso time de WhatsApp
Planeje sua migração do 360dialog.
Traga a configuração do remetente, os fluxos de trabalho do cliente e os resultados da avaliação. Conduza a transição com um especialista em WhatsApp.