WhatsAppBird vs 360dialog

Bird vs 360dialog pour WhatsApp.

Run WhatsApp APIs, native Flows, campaigns, and support inbox workflows in one Bird workspace instead of stitching a standalone WhatsApp API together with third-party partner tools.

Commencer Contacter l’équipe commerciale

CodexCopied!ChatGPTCopied!CursorCopied!

Trusted by engineering and product teams
shipping at global scale.

Lire les témoignages clients Découvrir Enterprise

Comment chaque plateforme s'adapte au travail

Modèle opérationnel

Bird: Run WhatsApp APIs, audience segmentation, broadcasts, automations, and a shared support inbox in one workspace.
360dialog: Pair a dedicated WhatsApp API layer with external partner applications for campaigns, CRM, and agent inbox queues.

Flows natifs

Bird: Trigger interactive WhatsApp Flows from campaigns or automations and pass form submissions into customer profiles and webhooks.
360dialog: Build and send WhatsApp Flows through the 360dialog API and forward submissions to your own endpoint or partner app.

Configuration marketing

Bird: Manage template approvals, audience eligibility, suppression lists, and broadcast scheduling in the same workspace.
360dialog: Complete Marketing Messages API onboarding in 360dialog and configure campaign targeting inside your connected marketing tool.

Fonctionnalité	Bird	360dialog
Modèle opérationnel	Run WhatsApp APIs, audience segmentation, broadcasts, automations, and a shared support inbox in one workspace.	Pair a dedicated WhatsApp API layer with external partner applications for campaigns, CRM, and agent inbox queues.
Flows natifs	Trigger interactive WhatsApp Flows from campaigns or automations and pass form submissions into customer profiles and webhooks.	Build and send WhatsApp Flows through the 360dialog API and forward submissions to your own endpoint or partner app.
Configuration marketing	Manage template approvals, audience eligibility, suppression lists, and broadcast scheduling in the same workspace.	Complete Marketing Messages API onboarding in 360dialog and configure campaign targeting inside your connected marketing tool.

L'investissement existant

Où se positionne 360dialog ?

360dialog fits teams that want a dedicated WhatsApp Business API layer and prefer to assemble their own stack of third-party inbox, CRM, and campaign partners around it. Its platform focuses on WABA onboarding, Cloud API throughput, native Flows access, and partner distribution.

Consultez les fonctionnalités documentées

Plateforme 360dialogOverview of 360dialog's WhatsApp Business API access, partner ecosystem, and WABA management.Documentation Flows de 360dialogTechnical reference for building, publishing, and handling interactive WhatsApp Flows via 360dialog.Inscription aux messages marketing de 360dialogGuide to onboarding WhatsApp Business Accounts for the Marketing Messages API and template broadcasts.

Le parcours Bird

Pourquoi choisir Bird pour WhatsApp ?

Choose Bird when you want your WhatsApp API, customer profiles, marketing broadcasts, AI agents, and support inbox in a single workspace. Instead of maintaining glue code between a channel broker and separate campaign or ticketing tools, your team operates the entire conversation lifecycle in one place.

Targeted broadcasts

Segment audiences by contact properties and event history, send approved multi-language templates, and respect opt-outs automatically.

Connected inbox handoffs

Let AI agents answer routine questions from your knowledge base and hand complex requests to human agents with full conversation history.

End-to-end attribution

Track template deliveries, replies, Flow completions, and downstream order or booking events alongside per-message costs.

Une évaluation pratique

Cartographiez la configuration complète du partenaire autour de l'API.

Because 360dialog often sits underneath a separate inbox, campaign tool, or custom backend, start your evaluation by listing every vendor touching your WhatsApp traffic before deciding what to consolidate into Bird.

Compte et canal

Record the WhatsApp Business Account ID, phone number, display name, and Meta Business Portfolio administrator so you can transfer the sender cleanly.

Applications partenaires

List the third-party inbox, campaign tool, and chatbot connected to your 360dialog API key, and decide which workflows move into Bird's native tools.

Flows natifs

Inventory published Flow JSON definitions, data-exchange endpoints, and completion webhooks, then test form validation and booking confirmation in Bird.

Envoi marketing

Compare template category rates and platform fees across your actual destination countries, including both Meta pass-through rates and provider charges.

Your evaluation is complete when a customer can receive a template, complete a Flow, and reach a support agent in Bird with the same order context your partner stack provided.

Lire le guide de migration 360dialog

Une migration réfléchie

Migrez le flux de travail en même temps que le numéro.

Inventory your connected WABA, API keys, partner integrations, webhook endpoints, and any WhatsApp Business App coexistence setup so you know which workflows move into Bird and which external webhooks stay.

Préparez les ressources

Confirm Meta Business Portfolio ownership, disable two-step verification PINs on the phone number, and export opt-in and suppression records.

Répétez la bascule

Recreate approved templates and test outbound sends, inbound replies, delivery webhooks, and Flow submissions on a staging sender before porting production.

Protégez l'expérience client

Drain active support threads in your third-party inbox and schedule the number migration during a low-traffic window so in-flight replies are not stranded.

Questions sur le choix et la migration

Peut-on transférer un numéro WhatsApp existant vers Bird ?

Vérifiez le numéro, la propriété du compte professionnel et la configuration du fournisseur actuel avec un spécialiste. Utilisez le chemin de migration pris en charge ou de coexistence éligible, et testez l'échange complet avant de basculer un trafic plus large.

Quel fournisseur est le moins cher ?

Comparez la destination réelle, la répartition par catégorie, le volume, les frais de plateforme, les frais Meta, le support et les intégrations. Un tarif affiché ne reflète pas le coût total de votre déploiement.

Les templates et les automatisations sont-ils transférés automatiquement ?

Inventoriez chaque ressource et confirmez le chemin de transfert ou de recréation pris en charge. Conservez les préférences client et les identifiants d'application ; ne supposez pas que le transfert de l'expéditeur recrée le workflow de service.

Planifiez la prochaine étape

Migrer de 360dialog vers BirdStep-by-step checklist for migrating your WABA, phone numbers, templates, and webhooks from 360dialog.Guides et réponses WhatsAppTechnical guides covering WhatsApp onboarding, templates, Flows, and compliance.Tarifs WhatsAppInspect published Meta pass-through rates and Bird pricing by country and template category.Comparer les plateformes WhatsAppSee how Bird compares with Twilio, Infobip, and Wati across WhatsApp workflows.

Ressources associées

Poursuivez avec la documentation, les guides et les exemples sur ce sujet.

Regarder le guideConnecting WhatsApp to Bird: from buying a number to a live channel Guide d'implémentationSending WhatsApp messages Comprendre le conceptWhat is the 24-hour customer service window on WhatsApp?Utiliser l'outilWhatsApp message builder

Essayez la pratique et obtenez un guide d'implémentation

Bird vs 360dialog pour WhatsApp.

Comment chaque plateforme s'adapte au travail

Modèle opérationnel

Flows natifs

Configuration marketing

Où se positionne 360dialog ?

Consultez les fonctionnalités documentées

Pourquoi choisir Bird pour WhatsApp ?

Targeted broadcasts

Connected inbox handoffs

End-to-end attribution

Cartographiez la configuration complète du partenaire autour de l'API.

Compte et canal

Applications partenaires

Flows natifs

Envoi marketing

Migrez le flux de travail en même temps que le numéro.

Préparez les ressources

Répétez la bascule

Protégez l'expérience client

Questions sur le choix et la migration

Planifiez la prochaine étape

Ressources associées

Planifiez votre migration depuis 360dialog.

Start building with Bird in minutes.