Bring the right people into one chat.
A customer, an installer and your team can coordinate in one WhatsApp group. Create a room for the job, share an invite link and keep the useful details pinned. Bird brings group setup and participant management into the dashboard and API.
Explore the WhatsApp API
一个共享空间
为需要协作的人创建一个群组。
Name the group for the work: a studio installation, a delivery or a customer’s support case. Share the invite link with the people involved so they can join the conversation from WhatsApp.
设计上的共享可见性
参与者可以看到共享对话。群组不同于向受众发送私信的营销活动。
可识别的商业发送方
Create groups from a connected number with Official Business Account status. Meta decides which businesses qualify for this verified status.
Invite them in. Keep membership in your hands.
Choose automatic entry or approval required when you create the group. Review join requests, remove participants and rotate the invite link from Bird.
Manage groups and invitations有目的的成员管理
随时掌握邀请和参与者情况。
People choose to join through the invite link. You cannot add a list of phone numbers to a WhatsApp group. Approval mode is set at creation, so decide whether you need to review requests before you send invitations.
Keep key details pinned
Pin a message with the appointment time, meeting point or next step. Choose how long it stays pinned so the details remain easy to find during the job.
Work from your own application
The same group operations are available through the API, CLI and SDKs. Create a group from your service workflow, then send and receive messages using its group ID.
报告正确的计量单位
将消息与其触达的人群分开管理。
一条群组消息可以产生收件人级别的送达和已读观察数据。分别报告消息数量、收件人触达范围和任务结果，赋予各自独立的含义。
了解费用
Bird 的发送单元和 Meta 收件人费用适用范围不同。对账时请使用账单记录和公布的费率。
保留部分完成的结果
一位参与者阅读了消息并不代表所有人都已看到。保留不完整或未知的结果，而不是呈现全有或全无的成功状态。
WhatsApp 群组常见问题
任何 WhatsApp 号码都可以创建商业群组吗？
群组适合用于营销受众吗？
一个已读是否代表整个群组都已读该消息？
群组发送如何计费？
串联完整旅程
规模扩展
不失控。
在工作区中组织团队，控制 API 访问权限，通过审计日志追踪变更。