Les fondamentaux des communications
Comprenez ce qui se passe entre l'envoi d'un message et la mise à jour de votre application. Pratiquez le parcours nominal et apprenez à récupérer après les échecs.
Connectez-vous avec votre compte Bird existant pour sauvegarder votre progression et compléter les exercices.
01 · Email · Anglais
Your first email
A customer places an order. Give them a clear, personal confirmation, and know what happens after you send.
02 · Email · Anglais
Delivery & events
Accepted is the beginning of the story. Explore delivery, bounces, and complaints without reaching a real customer.
03 · SMS · Anglais
Smarter SMS
Small changes to a message can change its encoding and segment count. Keep the meaning while making the message more efficient.
04 · WhatsApp · Anglais
WhatsApp replies
Send a useful order update, then let the customer choose where to leave their delivery.
05 · Verify · Anglais
Verify a customer
Verification is a small interaction with an important job: establish that someone controls the destination.
06 · Realtime · Anglais
Realtime updates
Your operations team changes an order. Your customer’s tracking screen should change with it.
07 · Platform · Anglais
Reliable webhooks
Events can arrive more than once. A trustworthy integration verifies the sender and processes each event appropriately.
08 · Certification · Anglais
Practical assessment
Build an order-notification workflow for a new scenario. Your results determine whether you pass.