Send promotional SMS only to customers who asked for it.

Keep subscriber opt-in records, registered sender IDs, and automatic STOP suppressions connected to every SMS broadcast you run. Prevent accidental texts to opted-out numbers, respect local quiet hours, and maintain a clear audit trail for carriers and regulators.

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Bagian dari platform SMS Bird

Keep sender registration, opt-in consent, and suppressions separate.

Approving a sender with carriers does not grant permission to text a phone number, and adding a contact to an audience should never override a prior STOP reply. Bird separates carrier registration, subscriber consent, and active suppressions so your team can verify each requirement before a broadcast launches.

Approved local senders

Match each destination country with a compliant sender, whether that is a US 10DLC campaign, a verified toll-free number, a dedicated short code, or a registered alphanumeric sender ID.

Documented subscriber opt-in

Store when and how each contact agreed to receive marketing texts on their profile so your consent records stay attached to the phone number across campaigns.

Send-time suppression checks

Evaluate sender suppressions and workspace opt-outs at the moment a broadcast executes so a stale CSV import cannot re-message someone who unsubscribed yesterday.

Handle STOP, HELP, and START replies automatically.

When a recipient replies with a recognized opt-out keyword on a two-way number, Bird immediately records a suppression for that sender and subscriber number so future broadcasts skip them automatically.

Instant STOP suppression

Replying STOP (or localized equivalents in supported markets) adds the recipient to your suppression list right away while still forwarding the inbound webhook event to your app.

Sender vs. workspace scope

Opting out of a specific sender number blocks traffic from that sender, while workspace-level preferences let you manage broader marketing eligibility across your account.

Country-specific keyword rules

Automatic keyword handling and confirmation replies depend on the destination country and sender type. Check local rules and include clear opt-out instructions when sending from one-way alphanumeric IDs.

Run every broadcast through a pre-launch compliance check.

Carriers filter campaigns that text subscribers in the middle of the night, hide the sender's identity, or omit opt-out instructions. Build these checks into your standard campaign review before scheduling a send.

Respect local quiet hours

Schedule promotional sends around the recipient's local time zone and account for carrier throughput so large broadcasts finish before evening quiet hours begin.

Identify your brand and opt-out path

Include your brand name and clear unsubscribe instructions (such as Reply STOP to opt out) in the message body so recipients never have to guess who texted them.

Keep an auditable trail

Link each broadcast record to its target audience, template version, sender ID, and per-recipient delivery status so your team can answer carrier or regulator inquiries quickly.

Temukan panduan operasional untuk keputusan tersebut

Kepatuhan pengirim dan operatorComplete US 10DLC, toll-free verification, and international sender registrations.Opt-out dan kata kunciSee how STOP, HELP, and START keywords and sender suppressions work in detail.Pilih pengirimCompare local long codes, verified toll-free numbers, short codes, and alphanumeric sender IDs.

Pertanyaan tentang kepatuhan SMS

Apakah pendaftaran pengirim berarti saya bisa mengirim pesan ke semua orang di database saya?
Tidak. Pendaftaran menetapkan kelayakan untuk menggunakan pengirim di bawah program tujuan atau operator. Izin pelanggan, tujuan pesan, dan opt-out tetap menjadi persyaratan terpisah.
Apa yang diblokir oleh kata kunci STOP?
Kata kunci STOP yang didukung membuat supresi untuk pasangan pengirim-dan-pelanggan. Preferensi SMS tingkat workspace bersifat terpisah. Lihat panduan kata kunci untuk cakupan negara terkini dan balasan otomatis.
Bisakah penerima membalas ke sender ID alfanumerik?
Tidak. Nama pengirim alfanumerik tidak memiliki jalur balasan SMS. Pilih pengirim dan mekanisme opt-out yang sesuai dengan tujuan dan kampanye.
Apakah menggunakan Bird menjamin kepatuhan hukum?
Tidak. Bird menyediakan pendaftaran, supresi, dan kontrol kampanye. Organisasi Anda tetap perlu menentukan izin, konten, dan aturan yang berlaku untuk pesan dan pasarnya.

Lanjutkan membangun program SMS Anda

Pemasaran SMSSee how audiences, templates, compliance controls, and broadcasts fit together.SMS APISend transactional OTPs, order alerts, and 100-message batches from your backend.Analitik pengirimanTrack delivery rates, latency, and carrier error codes by country and mobile network.Pustaka sumber daya SMSBrowse integration guides, compliance explainers, and the interactive SMS segment calculator.

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