Service SMS professionnel

Two-way business texting built for customer teams

Send appointment reminders, order updates, and promotions from local or toll-free numbers, and reply to customers in a shared team inbox.

Contacter l’équipe commercialeCommencer

Service SMS professionnel

Outbound texting, automated replies, and shared inbox conversations

Two-way shared inbox. Receive customer replies in Conversations, assign threads to support or sales agents, and view full contact history alongside the chat.

Keyword and event automations. Trigger confirmation texts, rescheduling flows, or follow-up questions when a customer texts a keyword or an application webhook fires.

Local and toll-free numbers. Text from recognizable local numbers, toll-free numbers, or short codes across 150+ countries, with global delivery to 190+ countries.

Scheduled broadcasts and alerts. Send targeted promotions, appointment reminders, and dispatch notifications to segmented contact lists with built-in STOP handling.

Questions fréquentes

How reliable is Bird's business texting service?

As a licensed carrier with direct connections, Bird delivers 99% of messages and supports up to 400,000 messages per minute.

What types of texts can my team send and receive?

Send appointment confirmations, delivery updates, promotional offers, and one-time passcodes, and handle inbound customer questions in a shared inbox.

Comment fonctionne la tarification ?

Commencez avec le paiement à l’usage ou choisissez un forfait SMS mensuel : son paiement est ajouté à votre solde Bird, et les forfaits supérieurs augmentent vos limites d’envoi. Contactez l’équipe commerciale pour une tarification entreprise sur mesure.

Do you provide two-way local numbers?

Yes. Provision SMS-enabled local and toll-free numbers in 150+ countries so customers can text back on a familiar number.

Can multiple team members reply to texts?

Yes. Inbound texts route into Bird Conversations, where agents can claim threads, leave internal notes, or hand off chats from automated workflows.

Can I track message delivery and replies?

Yes. View per-message delivery receipts, carrier error codes, and reply history in the dashboard or subscribe to status webhooks via the API.

Mettez-le en pratique.

Poursuivez avec la documentation, les guides et les exemples sur ce sujet.

Regarder le guideSending your first SMSGuide d'implémentationSending SMSComprendre le conceptWhat does SMS mean?Suivre le parcours d'apprentissageBuild your first integration
Essayez la pratique et obtenez un guide d'implémentation

Start building with Bird in minutes.

CommencerContacter l’équipe commerciale