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WhatsApp is now a Verify channel

feature

You can now deliver one-time passcodes over WhatsApp, alongside SMS and email. WhatsApp OTPs are sent from the shared Bird Verify sender using the built-in authentication template, so there's no template or sender setup required. Support for your own dedicated senders is following shortly.

What's new

  • Enable WhatsApp per country from the Verify → Countries settings in the dashboard.
  • Automatic failover: if the primary channel can't deliver, Verify falls back through your configured channels before giving up.
  • API & SDK: whatsapp is now a valid value for a verification's channel, and country routes accept a whatsapp key in their per-channel settings. This is additive, with no breaking change.

Default routing change

Existing phone verifications now default to SMS → WhatsApp → email: SMS stays primary, with WhatsApp as an automatic fallback before email. Countries you've already customized are left untouched.

Ressources associées

Poursuivez avec la documentation, les guides et les exemples sur ce sujet. Les ressources sont en anglais.

Explorer la fonctionnalitéCustomer verificationGuide d'implémentationVerify your first customerRegarder le guideVerify phone numbers at signupComprendre le conceptWhat does OTP mean? One-time passwords explained
Essayez la pratique et obtenez un guide d'implémentation

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