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View information about an installed channel

View or make changes to your channels.

Step by step guide

Step by step guide

Step by step guide

If you've installed a channel and want to view its details or make changes to it, such as updating its configuration or removing it from Bird, follow these steps:

If you've installed a channel and want to view its details or make changes to it, such as updating its configuration or removing it from Bird, follow these steps:

If you've installed a channel and want to view its details or make changes to it, such as updating its configuration or removing it from Bird, follow these steps:

Step 1: View channel

Click on your toggle icon in the bottom left-hand side of your screen, then click Channels.

  1. Click the Channels tab at the top of your screen to view the channels library.

  2. Click the installed channel that you want to view.

Step 2: View channel instance details

On the next page, you can find the following information about every installed channel instance:

  1. The name of each channel instance.

  2. The channel ID of each channel instance.

  3. The status of each channel instance, such as active or pending.

  4. The creation date of the channel.

A person is standing at a desk while typing on a laptop.

The complete AI-native platform that scales with your business.

© 2025 Bird

A person is standing at a desk while typing on a laptop.

The complete AI-native platform that scales with your business.

© 2025 Bird