Serviço de SMS

Two-way business texting built for customer teams

Send appointment reminders, order updates, and promotions from local or toll-free numbers, and reply to customers in a shared team inbox.

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Serviço de SMS

Outbound texting, automated replies, and shared inbox conversations

Two-way shared inbox. Receive customer replies in Conversations, assign threads to support or sales agents, and view full contact history alongside the chat.

Keyword and event automations. Trigger confirmation texts, rescheduling flows, or follow-up questions when a customer texts a keyword or an application webhook fires.

Local and toll-free numbers. Text from recognizable local numbers, toll-free numbers, or short codes across 150+ countries, with global delivery to 190+ countries.

Scheduled broadcasts and alerts. Send targeted promotions, appointment reminders, and dispatch notifications to segmented contact lists with built-in STOP handling.

Perguntas Frequentes

How reliable is Bird's business texting service?

As a licensed carrier with direct connections, Bird delivers 99% of messages and supports up to 400,000 messages per minute.

What types of texts can my team send and receive?

Send appointment confirmations, delivery updates, promotional offers, and one-time passcodes, and handle inbound customer questions in a shared inbox.

Como funciona a estrutura de preços?

Comece no modelo pré-pago por uso ou escolha um plano mensal de SMS: o pagamento é adicionado ao seu saldo da Bird, e planos mais altos aumentam seus limites de envio. Fale com vendas para obter preços personalizados para empresas.

Do you provide two-way local numbers?

Yes. Provision SMS-enabled local and toll-free numbers in 150+ countries so customers can text back on a familiar number.

Can multiple team members reply to texts?

Yes. Inbound texts route into Bird Conversations, where agents can claim threads, leave internal notes, or hand off chats from automated workflows.

Can I track message delivery and replies?

Yes. View per-message delivery receipts, carrier error codes, and reply history in the dashboard or subscribe to status webhooks via the API.

Coloque em prática.

Continue com a documentação, guias e exemplos sobre este tópico.

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