Governança
Enforce workspace permissions, channel opt-outs, and regional data controls
Manage role-based workspace access, scoped API keys, per-channel suppression lists, and isolated EU and US regional storage across your messaging and automation workloads.
Practical security and privacy controls for messaging teams.
Control who can view contacts, manage credentials, and send campaigns while enforcing recipient opt-outs automatically.
Per-Channel Suppression Lists
Block repeat sends to unsubscribed email addresses, hard bounces, spam complaints, and SMS STOP opt-outs
Role-Based Workspace Access
Assign organization and workspace roles so team members access the tools their job requires
Delivery and Activity Logs
Inspect API request records, webhook deliveries, workflow runs, and message status histories
Encryption and Scoped Keys
Protect data in transit and at rest and issue scoped workspace API keys and signed webhooks
EU and US Regional Infrastructure
Deploy workloads across isolated European and United States regional cells and databases
Contact Preference Management
Record and update per-channel opt-in and opt-out status via API, webhooks, or workflow steps
Control workspace access for engineering, support, and marketing teams
Separate organizations and workspaces, assign role-based permissions, and scope API credentials so each service and team member operates with appropriate access.
Organization and workspace role grants
Manage team invitations, organization membership, and workspace-level roles so marketers can author templates and broadcasts while administrators govern billing and credentials.
Scoped API keys and cryptographic webhook signatures
Authenticate services with workspace-scoped API keys, enforce IP allowlists where configured, and verify inbound and outbound webhook payloads with cryptographic signatures.
Enforce recipient opt-outs and channel suppressions before sending
Keep per-channel consent and suppression records attached to contact profiles so broadcasts and automated workflows respect recipient choices.
Automatic per-channel suppression checks
Record email unsubscribes, hard bounces, spam complaints, and SMS STOP replies on per-channel suppression lists that filter recipients before campaign or workflow messages are dispatched.
Regional EU and US infrastructure cells
Operate workspaces across isolated European and United States regional infrastructure cells with dedicated regional PostgreSQL, ClickHouse, and object storage.
Inspect message delivery logs, workflow runs, and webhook history
Review timestamped records of message sends, suppression blocks, webhook deliveries, and workflow step executions from the dashboard, REST API, or CLI.
Searchable delivery and event logs
Trace individual messages, carrier and SMTP status codes, webhook attempts, and workflow step outcomes with timestamped logs in the dashboard or via the Bird CLI.
Versioned workflows and human-confirmed agent actions
Publish immutable workflow versions so active runs are traceable to their exact release, and require explicit human confirmation before executing sensitive agent-proposed operations.
Protect customer data across high-volume messaging workloads
Combine TLS encryption in transit, encryption at rest, and certified cloud infrastructure across your transactional and marketing channels.
Encryption in transit and at rest
Encrypt API requests, SMTP submissions, webhook payloads, and stored contact and message records without adding latency to transactional sends.
Audited security certifications and Trust Center
Review Bird's SOC 2 and ISO 27001 attestations, GDPR and CCPA privacy documentation, and subprocessor details in the Bird Trust Center.
Com o Flow Builder conseguimos adaptar e executar o mesmo processo em mercados muito heterogéneos: da Croácia ao Uganda ou Cazaquistão.
Luis Grau Granada
Global Head of Courier Operations
4x
Integração de parceiros mais rápida em alguns países
300%
Eficiência na capacidade de integração de parceiros
30-80%
Redução nos custos de integração de parceiros
Trusted by teams running high-volume customer communication.
See how global brands use Bird to govern contact data and messaging access.
94.4%
Melhoria na entregabilidade de SMS
3.2x
Lançamento de campanhas mais rápido
28%
Taxa de engagement mais elevada
Integrate securely with your stack.
Connect scoped REST APIs, signed webhooks, the Bird CLI, and the MCP server.
Scoped API keys and signed webhooks
Authenticate backend services, CLI scripts, and MCP tools with workspace-scoped API keys and verify webhook deliveries with cryptographic signatures.
Shared contact records and consent status
Maintain channel opt-ins, unsubscribes, and suppression states on a shared contact profile across Email, SMS, and WhatsApp.
Enterprise security and compliance controls.
Per-channel suppression enforcement and role-based workspace access.
Per-channel opt-out and bounce enforcement
Enforce email unsubscribes, hard bounces, spam complaints, and SMS STOP opt-outs per channel before broadcasts or workflow steps send.
Audited security and regional infrastructure
Bird is SOC 2 certified with GDPR, CCPA, and HIPAA compliance, plus isolated EU and US regional cells and role-based workspace access.
Coloque em prática.
Continue com a documentação, guias e exemplos sobre este tópico.