M

C

How to engage via messaging, email and voice

Connect with customers on their preferred channels.

Video guide

With Customer Support agents can connect with customers through multiple communication channels: email, messaging, voice calls, and social media—all from a single interface.

More How-to’s

Explore additional videos and step-by-step guides to help you move forward.

A person is standing at a desk while typing on a laptop.

The complete AI-native platform that scales with your business.

© 2026 Bird

A person is standing at a desk while typing on a laptop.

The complete AI-native platform that scales with your business.

© 2026 Bird