Diagnose eSIM orders, setup links, and device connections in one place.

Inspect order payment status, carrier provisioning, link delivery history, and reported package balances from one workspace view or API. Recover interrupted purchases and troubleshoot handset settings before creating a replacement order.

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Połącz zamówienie, profil i raport użycia. Pomóż klientowi podjąć właściwy następny krok.

Użycie i kompatybilne doładowania Przeglądaj operacje serwisowe

Separate billing, provisioning,
and handset setup when troubleshooting.

Trace an issue to the exact stage that stalled so your support team or backend takes the right recovery action.

Poznaj zarządzanie zamówieniami eSIM

Inspect order, profile, and package records together.

Look up the customer’s order ID or eSIM profile in the dashboard or API to see wallet charges, carrier provisioning state, link delivery logs, and data packages side by side. Keeping billing, installation, and network usage distinct prevents support teams from guessing why a traveler is offline.

Match the recovery action to the stalled stage.

An order waiting for wallet funds, an undelivered setup email, and an installed profile with roaming turned off each need a different fix. Top up your organization wallet to retry a pending order, resend or regenerate a setup link for the existing profile, or check covered countries and APN settings on the handset.

Control profile state and verify final outcomes.

Check which lifecycle actions an eSIM currently supports before offering a top-up, temporary suspension, resumption, or permanent release. After submitting an order retry or state change, re-read the order or eSIM status to confirm carrier completion before updating the customer.

Buduj dalej
z eSIM.

Pair order diagnostics with guided handset setup, live balance tracking, and compatible data top-ups.

Instalacja

Deliver private setup links by email or SMS and revoke stray URLs when needed.

Użycie

Check reported gigabytes, package expiry dates, and carrier report timestamps.

Doładowania

Add compatible data packages to an installed eSIM without a new QR scan.

Poznaj eSIM

Skaluj bez
utraty kontroli.

Organizuj zespoły w obszarach roboczych, kontroluj dostęp do API i śledź zmiany w logach audytu.

Przestrzenie roboczeRole zespołuUwierzytelnianie API
Poznaj Enterprise

Zacznij z eSIM.
Twórz na wielu kanałach z Bird.

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