Changelog · back to all
WhatsApp Metrics dashboard launches, with delivery rate, failure rate, and spend
feature
The WhatsApp Metrics page is out of "coming soon" and live in the dashboard at WhatsApp → Metrics. It's the aggregate view of your channel that the per-message message log can't give you: delivery rate and failure rate measured against fixed thresholds (95% and 5%), accepted volume, and cost, over the last 24 hours, 7, 30, or 90 days.
Below the summary tiles:
- A delivery-over-time chart of accepted, delivered, and failed volume, to spot spikes and bad sends.
- A failure-rate trend line plus a histogram of failures by Bird-normalized error code.
- Delivery latency, Bird's own processing time from accepting a message to handing it to the WhatsApp network, at p50/p95/p99.
- Breakdowns by sending number, template category, and tag, each with its own Healthy/Watching/Throttled status.
Alongside it, WhatsApp's rate limits are now documented: a dedicated whatsapp_send group (10/min base) for sending, kept separate from the shared list/read/write management limits so send quota is never eaten by management traffic.
Risorse correlate
Prosegui con la documentazione, le guide e gli esempi per questo argomento. Le risorse sono in inglese.
Esplora la funzionalitàWhatsAppGuida all'implementazioneSending WhatsApp messagesGuarda la guidaConnecting WhatsApp to Bird: from buying a number to a live channelUsa lo strumentoWhatsApp message builder
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