Guides

Guides explain how Bird works and how to build on it: the platform concepts that apply across every channel, plus a deep dive into each channel you send on.

Start with the platform guides if you're wiring up Bird itself: Authentication, how Users, teams & roles and your Workspace fit together, and Billing & usage. The API mechanics every integration leans on live here too: Webhooks & events, Idempotency, Errors, and Rate limits. Two cross-channel guides complete the platform layer: Deliverability covers the sender-reputation model, and Abuse & compliance covers how Bird keeps shared sending infrastructure healthy.

Then go channel-deep. The Email guide covers sending, domains and authentication, dedicated IPs, tracking, suppressions, and deliverability. The SMS guide covers free-form and template sends, the message log, and delivery events. The WhatsApp guide covers template messaging, phone-number setup, and metrics. The Voice guide covers calling, SIP trunks, and call events. The Verify guide covers one-time passcodes over email, SMS, and WhatsApp: send-and-check, country configuration, and sender branding. The Realtime guide covers channels, presence, and publishing events over WebSockets.

Build workflows with Automations to connect events, messages, and decisions in the dashboard. Start with an action-free walkthrough, then learn to publish workflows and inspect their runs.

New to Bird? The quickstart takes you from an API key to a delivered email; come back here for the why behind each piece.