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FLOW - Suppressions
Protect your sender reputation, maximize deliverability, and ensure compliance with legal requirements.
FLOW - Suppressions
Protect your sender reputation, maximize deliverability, and ensure compliance with legal requirements.
Contacts can opt-out or be blocked from receiving messages from your business. There are several ways that this can happen, and these suppressions can be tracked by checking the suppressions list.
How suppression works
Suppression is a compliance block that Bird places to prevent you from sending messages to a specific number or email address.
Suppression works on an identifier level, not a contact level.
This means that a contact can be subscribed on some channels, such as SMS and Email, but unsubscribed on WhatsApp. This gives your customers control over the channels that they receive messages from you on.
