Install SMS

Step-by-step installation instructions

• Go to Settings > Marketing > SMS > Sender information
• Click on Setup SMS Channel

• Alternatively, you can navigate to Settings > Workspace > Connectivity > Channels > SMS

• Click on Setup SMS Channel

• From both the places, you will be redirected to the SMS setup flow where you select your Country of operation in the first step
• You can also click on Browse Inventory in case you want to purchase a specific phone number

• Click on Continue for to move to the next step

• In the second step, you need to answer the following questions
  • Select sender type and use case: Select what kind of messages you are planning to send e.g. marketing, transactional, authentication or customer service

• Message volume: Select how many messages you plan to send

• Local vs National presence: Area code specific or nationwide reach like toll-free or shortcode

• Select the number type: Select from the different type of numbers available like toll-free, 10DLC, Short code

• Once done, you can review the charges and requirements
• Proceed to purchase the number by clicking on Finish Purchase

• Once purchased, you can view your number.

• A connected SMS channel with this number is installed. You can also install a WhatsApp or Voice channel with this number

• You will need to submit compliance information for specific destinations as highlighted by clicking on Submit compliance

• You can add more destination countries if supported for this number by clicking on Add destination