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Create and send an Email campaign

Create your first Email campaign

Video guide

Video guide

Video guide

Learn how to create and send effective email campaigns with Bird. This guide covers:

  • Campaign prerequisites and initial setup

  • Recipient selection and list management

  • Message template selection and language localization

  • Campaign preview and test message distribution

  • Scheduling options with timezone considerations

Step-by-step guide

In this guide, we'll walk you through setting up and sending your first email marketing campaign with Bird.

What you'll need

  • An installed Email channel instance.

  • An Email message template.

  • A list or segment or customers that have opted-in to receive marketing messages on Email.

In this guide, we'll walk you through setting up and sending your first email marketing campaign with Bird.

What you'll need

  • An installed Email channel instance.

  • An Email message template.

  • A list or segment or customers that have opted-in to receive marketing messages on Email.

In this guide, we'll walk you through setting up and sending your first email marketing campaign with Bird.

What you'll need

  • An installed Email channel instance.

  • An Email message template.

  • A list or segment or customers that have opted-in to receive marketing messages on Email.

Step 1: Start a New Campaign

  1. Navigate to your Marketing Dashboard

  2. Click Campaigns, then select Create in the top-right corner

  3. Choose Email as your campaign channel

  4. Give your campaign a clear, memorable name.

Step 2: Select your recipients

  1. Choose your recipient list or segment.

  2. Select one or multiple audience lists by searching and adding each one.

  3. Optionally, exclude specific groups from receiving this campaign.

  4. Open Advanced settings to fine-tune your targeting.

Step 3: Configure sender details

  1. Choose the sending domain.

  2. Pick the email channel or address to send from.

  3. Enter the sender name your recipients will see.

  4. Add or update the sender email address.

  5. Set your reply-to address if different.

Step 4: Schedule your campaign

Choose your sending type:

  • Send immediately

  • Fixed time – schedule a future date and time

  • Gradual send – control delivery over time

If scheduling:

  • Select the date and time

  • Adjust the timezone as needed

  • Set a fallback timezone for unknown locations

  • Choose a time when your audience is most likely to engage

Step 5: Organize and track

  1. Add tags to categorize your campaign.

  2. Create a new tag or choose from existing ones.

  3. Set up custom tracking parameters to override defaults:

    • Use dropdown to add parameters

    • Define Medium (e.g., email, social, CPC)

    • Toggle Customize tracking parameters on/off

  4. Click Locale matching to ensure recipients get the right language version.

Step 6: Add A/B testing (optional)

  1. Open the Campaign A/B test section.

  2. Switch on Create A/B test.

  3. Select a different template or subject line for each version.

Step 7: Design your email

  1. Click Select a template.

  2. Browse your saved templates and pick one.

  3. Click Select template to confirm.

  4. Edit the content directly in the email editor.

  5. Adjust the language if needed.

  6. Review template details (name, description).

Step 8: Final steps

  • Click Send test to preview the campaign before launch.

  • Click Schedule campaign to go live.

✅ The orange Scheduled tag will appear on your campaign.

✏️ To make changes, click the three dots (•••) > Edit — and don’t forget to re-publish after editing.

And that’s it!

You’ve just built and scheduled an email campaign in Bird.

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The complete AI-native platform that scales with your business.

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Social

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Stay up to date with Bird through weekly updates to your inbox.

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© 2025 Bird