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Journeys overview

Intelligent marketing automation.

What are Journeys?

What are Journeys?

What are Journeys?

Create targeted marketing sequences that adapt to customer actions across all communication channels. Bird Journeys automatically personalizes messages based on customer interactions like opens, clicks, and purchases, ensuring relevant content reaches the right audience at the right time.

Before you start

Before you start

Before you start

Here's what you need to know before you start:

If you’re triggering an event from your online store, make sure you install Shopify or similar as a connector.

You'll also need to have one of the following channels installed so that you can send messages to your customers:

  • WhatsApp

  • SMS

  • Email

  • Push

Here's what you need to know before you start:

If you’re triggering an event from your online store, make sure you install Shopify or similar as a connector.

You'll also need to have one of the following channels installed so that you can send messages to your customers:

  • WhatsApp

  • SMS

  • Email

  • Push

Here's what you need to know before you start:

If you’re triggering an event from your online store, make sure you install Shopify or similar as a connector.

You'll also need to have one of the following channels installed so that you can send messages to your customers:

  • WhatsApp

  • SMS

  • Email

  • Push

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The complete AI-native platform that scales with your business.

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A person is standing at a desk while typing on a laptop.

The complete AI-native platform that scales with your business.

Product

Solutions

Resources

Company

Privacy settings

Social

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Signup

© 2025 Bird