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Conference

To track an event using the conference package, you can use the corresponding method on the tracker instance. For example:

Example

Codevoorbeeld
val properties = ConferenceIncomingCallAnsweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.incomingCallAnswered(properties)

Methods

incomingCallAnswered()

Codevoorbeeld
val properties = ConferenceIncomingCallAnsweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.incomingCallAnswered(properties)

ConferenceIncomingCallAnsweredProperties

PropertyType
accepted_duration?Number
active_duration?Number
agent_details?Array<Map<String, Any?>>
call_duration?Number
call_id?String
channel_id?String
connecting_duration?Number
enqueued_duration?Number
hold_duration?Number
invited_duration?Number
platform_id?String
ringing_duration?Number

incomingCallUnanswered()

Codevoorbeeld
val properties = ConferenceIncomingCallUnansweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.incomingCallUnanswered(properties)

ConferenceIncomingCallUnansweredProperties

PropertyType
accepted_duration?Number
active_duration?Number
agent_details?Array<Map<String, Any?>>
call_duration?Number
call_id?String
channel_id?String
connecting_duration?Number
enqueued_duration?Number
hold_duration?Number
invited_duration?Number
platform_id?String
ringing_duration?Number

outgoingCallAnswered()

Codevoorbeeld
val properties = ConferenceOutgoingCallAnsweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.outgoingCallAnswered(properties)

ConferenceOutgoingCallAnsweredProperties

PropertyType
accepted_duration?Number
agent_active_duration?Number
agent_details?Array<Map<String, Any?>>
agent_hold_duration?Number
call_duration?Number
call_id?String
channel_id?String
connecting_duration?Number
customer_active_duration?Number
customer_hold_duration?Number
enqueued_duration?Number
platform_id?String
ringing_duration?Number

outgoingCallUnanswered()

Codevoorbeeld
val properties = ConferenceOutgoingCallUnansweredProperties(
    acceptedDuration = acceptedDuration
)
bird.tracker.conference.outgoingCallUnanswered(properties)

ConferenceOutgoingCallUnansweredProperties

PropertyType
accepted_duration?Number
agent_active_duration?Number
agent_details?Array<Map<String, Any?>>
call_id?String
channel_id?String
connecting_duration?Number
enqueued_duration?Number
platform_id?String
ringing_duration?Number

incomingCallVoicemail()

Codevoorbeeld
val properties = ConferenceIncomingCallVoicemailProperties(
    agentDetails = agentDetails
)
bird.tracker.conference.incomingCallVoicemail(properties)

ConferenceIncomingCallVoicemailProperties

PropertyType
agent_details?Array<Map<String, Any?>>
call_duration?Number
call_id?String
channel_id?String
platform_id?String