In this lesson, you'll learn how to set up a flow to nudge and close idle conversations in Bird, specifically for WhatsApp's 24-hour customer care window. We'll guide you through selecting the WhatsApp channel, setting up wait times to check for responses, and configuring messages to nudge customers. You'll also learn how to automatically close conversations if there is no response. By the end, you'll know how to keep your inbox clean and manage idle conversations efficiently.