Data on a schedule. Renewal you can manage.

Set up automatic purchases of compatible data packages for a new or existing eSIM. Review the price and schedule before enrolling, follow each package’s delivery, and stop future renewal when the customer no longer needs it.

A renewal to follow.
A package to verify.

Follow scheduled renewal, a delivery that needs attention and cancellation. Purchased packages keep their own validity.

Recurring data subscriptionIllustrative lifecycle
AM

Alex Morgan

Person using this eSIM

Service
Recurring purchases enabled
Next milestone
Next scheduled purchase
Subscription record

The next purchase is scheduled

The organization wallet funds the selected package at renewal. Check payment and delivery in the subscription history.

  1. Accepted recurring terms
  2. Assigned person and organization wallet
  3. Payment and package delivery tracked separately
Interactive illustration with fictional records. No account operation is performed.

Choose the recurring package.
Follow each renewal.

Manage recurring data purchases from the dashboard or your application.

Choose an available renewal schedule.

Automatic renewal depends on the offer and eSIM. Review the quoted price, currency and cadence: an offer can renew by calendar month or after a fixed number of days.

Know when the data is usable.

Some offers deliver a package for the paid interval; others buy a standard top-up at each renewal. Those top-ups keep their own activation and expiry rules, so a billing date alone does not guarantee uninterrupted data.

Stop renewal and keep purchased data.

Cancel future renewal and check its effective date. Delivered packages keep their original validity terms. The eSIM stays installed on the phone. Canceling renewal does not remove charges you already owe.

Recurring data questions

Can I enable renewal on an existing eSIM?
Yes, when a compatible recurring offer is available. Assign the person using the eSIM, review the recurring terms, then enroll. Enrollment purchases the first period immediately, even if an existing package still has data.
Who pays for recurring packages?
Your organization wallet funds purchases; the assigned person has no separate wallet. Keep sufficient funds for renewal. A changed published price requires new acceptance, and an unfunded renewal stops future purchases.
Can I switch an active subscription to another plan?
The eSIM API does not support switching an active subscription to another plan. Review the current subscription and cancellation date before considering a new enrollment.
Does canceling renewal remove the eSIM or unused data?
Canceling renewal preserves the installed profile and delivered packages, which keep their own validity. Check when cancellation takes effect and which billing periods you still need to pay for. Deleting the profile from a phone does not cancel renewal.

Scale without
losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

BirdHarborOrganization
WorkspacesProductionSandbox

Delivery agent

API key · Customer operations team
Active
PermissionsAccess
EmailRead & write
SMSRead & write
ALAlex Lee AdminPermissions updated

Audit log

Production
Workspace
Production
Resource
Delivery agent
WhatsApp
Read accessRead & write
Succeeded

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