HarborOrganizationWorkspacesProductionSandbox
Delivery agent
API key · Customer operations teamALAlex Lee AdminPermissions updated
Scale messaging across your teams.
Give each environment its own workspace, require single sign-on, and scope API keys to every service.
Scale without
losing control.
Organize teams in workspaces, control API access, and trace changes through audit logs.
HarborOrganizationActive
Audit log
Production- Workspace
- Production
- Resource
- Delivery agent
- Read accessRead & write
Team Customer operationsActor role AdminOutcome SucceededTime 22 Sep, 09:42:18 UTC
SucceededTrusted by engineering and product teams
shipping at global scale.
Control access across teams.
Single sign-on
Connect Okta, Microsoft Entra ID, or Google Workspace over SAML 2.0 or OIDC, verify your email domains via DNS, and require SSO sign-in across your organization.
Workspaces and access
Separate environments and business units into distinct workspaces with role-based permissions for administrators, developers, and analysts, plus per-channel API key scopes.
Support and planning
Work with our engineering and account teams to plan sender registration, dedicated IP warm-up, volume migrations, and regional data handling.
Speed up your security review.
Security overview
Review how Bird handles encryption at rest and in transit, workspace access controls, webhook signing, and audit logging across the platform.
SOC 2
Request our SOC 2 documentation through the Trust Center and inspect the exact services, systems, and audit periods covered.
Privacy and GDPR
Read our Data Processing Agreement, privacy policy, and subprocessor disclosures to map how customer contact details and message payloads are handled.
Migrate production traffic one workload at a time.
Validate sender setup, webhook delivery, and access boundaries on a single flow before moving the rest of your volume.
Map channels and compliance requirements
Identify the destination countries, sender types (10DLC, toll-free, short codes, alphanumeric sender IDs, or verified email domains), and workspace permissions your teams need.
Validate integration and webhook flows
Verify sending domains and numbers, test payload templates and signed webhooks against staging workspaces, and confirm delivery and bounce handling with real traffic.
Roll out across workspaces
Align on IP warm-up schedules, rate limits, commercial terms, and support escalation paths before shifting full production volume.