Apple Messages
for marketing.
Turn campaign interest into bookings and purchases.
Connect conversations, contacts and automations with Bird MCP.
Trusted every day by teams that
build world-class software.
They ask.
Your agent gets to work.
Connect Bird MCP to read the conversation and send a useful next step. Bring rich messages, native choices and customer context into the tools your team already uses.
Read Maya’s existing Apple Messages conversation about a studio visit. Send a native time picker with the available times supplied by our booking system. Do not confirm a reservation until the booking system records it.
Maya wants to visit.
Help her find a time.
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Make yourself
at home.
Turn a moment of interest
into a conversation.
Put a Messages entry point on your website, in your app or alongside a campaign. Carry the customer’s intent into the conversation so the first answer starts in the right place.
Start with a person.
Build the right audience.
Connect the details a customer shares, or link their authenticated account. Use those known contacts and preferences to personalize what happens next.
Ready to build?
Choose. Book. Pay.
Right in Messages.
Use rich product messages, lists, forms and time pickers to make the next step feel familiar. Connect your booking and order systems, then offer Apple Pay when your payment setup is ready.
One conversation.
A thoughtful follow-up.
Build a guided experience around the customer’s intent. Collect the details you need, connect the next action, and bring in your team with the context intact.
See where they start.
Understand what follows.
Read conversation and message activity by business, intent and category. Connect confirmed bookings and orders from your systems to understand the result of each experience.
One audience.
More ways to connect.
Build on the same contacts and automations. Choose the channel that fits your next message.
Email marketing
Give your story room to land. Send personal campaigns with rich designs and automated follow-ups.
SMS marketing
Make the moment count. Send timely offers and restock alerts, then keep the replies connected.
WhatsApp marketing
Start with a rich campaign. Turn interest into a conversation with quick replies and product choices.
Scale without
losing control.
Organize teams in workspaces, control API access, and trace changes through audit logs.
Go further.
With Apple Messages.
Explore the channel, then connect it to the rest of your marketing.
Registration
Set up your business in Messages.
Entry points
Help customers start a conversation.
Rich messages
Bring products into the conversation.
Forms
Make choices easy with native pickers.
Appointments
Find a time and confirm the booking.
Payments
Let customers pay with Apple Pay.
Authentication
Connect the conversation to an account.
Automations
Connect replies to the next action.
Marketing
Turn campaign interest into conversations.
Apple Messages marketing, explained.
How does a customer start a conversation?
A customer opens your approved business entry point and sends the first message. Entry points can carry an intent that helps your team or agent answer in context. Opening a link alone does not create a conversation.
How does Apple Messages fit into a marketing campaign?
Use your website, app, email or other campaign touchpoints to invite a customer into Messages. Guide their product question, appointment or purchase from there, and use the entry-point context to understand what brought them in.
Can I use contacts, audiences and automations?
Use shared contacts and audiences to plan your wider campaign. Within Apple Messages, use information the customer provides or an authenticated account connection to personalize the conversation. Apple Messages does not automatically reveal a customer’s email address or phone number.
Can customers book and pay in Messages?
Native pickers can collect appointment choices, and Apple Pay can support an in-conversation purchase. Connect your booking or order system, configure the required merchant and payment setup, and confirm only after the underlying action has been recorded.
What is required to get started?
Register your business, complete Apple’s review, configure entry points and routing, and connect the systems your experience needs. Bird provides the messaging, workflow and reporting surfaces to build and operate it.
Start with one.
Build across channels.
Bring your next customer conversation into the same workspace.
Send, receive, and track email.
SMS
Send updates. Keep replies connected.
Rich messages and conversations.
Apple Messages
Help customers in Messages.
Voice
Connect calls and guide conversations.
Verify
Confirm access with a code.
Lookup
Check contact details before sending.
Mailbox
Give your application an inbox.
eSIM
Build mobile connectivity into your product.
Realtime
Keep your applications in sync.