SMS Services

SMS services for global customer communication

Run promotional campaigns, transactional alerts, OTP verification, and two-way customer support from a single carrier-connected SMS platform.

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SMS Services

Campaigns, automations, and API messaging on one carrier network

Direct carrier connectivity. Send over Bird's licensed carrier network across 190+ countries with high throughput and carrier-level delivery reporting.

Campaigns and workflows. Launch segmented SMS broadcasts, trigger automated sequences from webhooks or schedules, and personalize messages with contact attributes.

Global sender provisioning. Register local numbers, toll-free numbers, short codes, and alphanumeric sender IDs in 150+ countries from one workspace.

REST APIs and shared inbox. Integrate programmatic SMS with REST APIs and webhooks, while routing customer replies directly to support agents in Conversations.

Frequently Asked Questions

How reliable is Bird's SMS delivery?

As a licensed carrier with direct connections, Bird achieves 99% delivery rates and processes up to 400,000 messages per minute.

What countries can I send SMS to?

Send messages to 190+ countries across North America, Europe, Latin America, Asia-Pacific, the Middle East, and Africa, with local numbers available in 150+ markets.

What can I use Bird's SMS services for?

Use Bird for one-time passcodes, order and shipping updates, appointment reminders, promotional broadcasts, and two-way customer support.

How do I integrate Bird's SMS services?

Send messages directly from the Bird dashboard using Campaigns and Automations, or integrate programmatically with REST APIs, official SDKs, and webhooks.

What delivery reporting is available?

Inspect per-message delivery statuses, carrier error codes, and inbound reply metrics in the dashboard or via real-time status webhooks.

How do you handle opt-outs and compliance?

Bird processes inbound STOP keywords automatically, updates the contact's SMS consent status, and blocks promotional sends to opted-out numbers.

Put it into practice.

Continue with the documentation, guides and examples for this topic.

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