Product

Solutions

Resources

Company

Log in

Start for free

Product

Solutions

Resources

Company

Log in

Start for free

M

M

S

S

Streamline Customer Service with Intelligent Automation

Streamline Customer Service with Intelligent Automation

Streamline Customer Service with Intelligent Automation

Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools.

Sales dashboard displaying metrics.
Sales dashboard displaying metrics.
Sales dashboard displaying metrics.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Integrations

Centralize customer data for seamless automation

Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.

Segmentation

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Segmentation

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Segmentation

Tailor automated responses to customer needs

Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Design intelligent support workflows

Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Templates

Craft intelligent response templates

Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.

Launch chatbots

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Launch chatbots

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Launch chatbots

Deploy timely, context-aware automated support

Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

Analytics

Gain insights into automation performance

Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.

Enterprise ready

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

Enterprise ready

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

Enterprise ready

Robust automation for complex service environments

Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.

The AI-first omnichannel Service tool

Unify customer data, automate campaigns, and boost sales with AI technology

AI chatbots

Omnichannel Inbox

Live chat

Automations

Analytics

Email Support

SMS Support

Voice Support

CSAT

WhatsApp Support

Social Support

The AI-first omnichannel Service tool

Unify customer data, automate campaigns, and boost sales with AI technology

AI chatbots

Omnichannel Inbox

Live chat

Automations

Analytics

Email Support

SMS Support

Voice Support

CSAT

WhatsApp Support

Social Support

The AI-first omnichannel Service tool

Unify customer data, automate campaigns, and boost sales with AI technology

AI chatbots

Omnichannel Inbox

Live chat

Automations

Analytics

Email Support

SMS Support

Voice Support

CSAT

WhatsApp Support

Social Support

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

Any questions left unanswered?

What is service automation?

Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

Any questions left unanswered?

What is service automation?

Can I customize automated workflows?

Is service automation suitable for complex environments?

How secure is my data with service automation?

Can I track the performance of automated workflows?

The complete AI-native platform that scales with your business.

Start for free

Contact sales

Marketing

Overview

Journeys

Personalization

Analytics

Campaigns

Data

Overview

CDP

Integration

Segmentation

Export & Sync

Governance

Automation

Overview

Workflows

Content

Approvals

Dynamic Content

Channels

Overview

Email

SMS

Push Notifications

WhatsApp

RCS

Developer

Email API

WhatsApp API

SMS API

Numbers API

Voice API

Solutions

Retail and Ecommerce

Fintech B2C

Fintech B2B

Banking

SaaS

Marketplace

Resources

Changelog

Knowledge Base

Developers Hub

Support Center

Customers

Blog

Integrations

Company

About

Pricing

Partners

Careers

Legal

Terms

Privacy settings

Coming soon

Support

Sales

Finance

HR

Newsletter

Stay up to date with Bird through weekly
updates to your inbox.

Signup

Social

x.com

Instagram

LinkedIn

© 2025 Bird

Contact Support

The complete AI-native platform that scales with your business.

Start for free

Contact sales

Product

Solutions

Resources

Company

Privacy settings

Coming soon

About

Pricing

Partners

Careers

Legal

Terms

Privacy settings

Social

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Signup

© 2025 Bird

Contact Support

The complete AI-native platform that scales with your business.

Start for free

Contact sales

Product

Solutions

Resources

Company

Privacy settings

Social

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Signup

© 2025 Bird

Contact Support