Support Dialer

Make calls from anywhere with Dialer

Enable service teams to make calls, generate AI-driven call summaries, and monitor agent performance through insightful call analytics.

Bird's dialer interface showing call management tools, agent performance metrics, and real-time conversation analytics.

Professional voice support, simplified.

Everything your team needs for efficient call management.

CRM Integration

Access customer data during calls

Intelligent Routing

Connect customers to the right agent

Call Analytics

Track and optimize calling campaigns

Agent Productivity

Increase agent talk time

Call Scripts

Guide agents through conversations

Compliance

Ensure regulatory compliance

Intelligent call routing and performance tracking

Route calls based on agent skills, availability, and customer history to reduce wait times. Monitor call volume, conversion rates, and agent performance metrics in real time.

Bar graph showcasing monthly call volumes and agent activity metrics, illustrating trends and patterns in voice support operations.

Increase agent productivity

Utilize predictive and power dialing to automatically connect agents to live calls. Reduce idle time and maximize talk time for your team.

Comprehensive analytics dashboard featuring call performance graphs, agent metrics, and satisfaction scores.

Quality assurance built-in

Record calls for training and allow supervisors to monitor interactions. Enhance quality assurance and ensure consistent service delivery.

Leading brands trust Bird to drive their success.

Proven outcomes from companies across the globe.

94.4%

SMS deliverability improved

3.2x

Faster campaign launches

28%

Higher engagement rate

Connect every data source you use.

Pre-built integrations for your entire tech stack.

Popular integrations including HubSpot, Salesforce, Meta, AWS, Shopify, Snowflake, and LinkedIn.

Connect instantly, no dev work required

Pre-built connectors for every platform in your stack. Start unifying customer data today, not next quarter.

One customer view across everything

Pull data from every system, create complete customer profiles. Your entire tech stack contributing to intelligent support.

Enterprise security built for scale.

Compliance and security you can trust.

SOC 2 Type II
GDPR
HIPAA
ISO 27001

Scale without limits, update in real-time

Process millions of conversations instantly. Customer data syncs across all systems the moment it changes.

Global compliance, enterprise security

SOC 2 Type II certified with GDPR, HIPAA, ISO 27001 compliance. Data residency controls and granular access internationally.

Start with one channel.
Add the others when you're ready.

A test API key is yours immediately. Production unlocks when you add a payment method and verify a sender.

Using Claude Code, Cursor, or Codex? Copy a setup prompt and your agent installs the Bird CLI and skills for you. Pick yours:

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