Migrate WhatsApp to Bird
Move your WhatsApp sender, templates, customer preferences and message-handling application as one integration. Choose the source provider below, then test a customer reply as well as a business-initiated message.
Choose your current provider
Prepare the change
- Record the current configuration, active customer work and the application records that must remain accessible.
- Complete the Bird setup with a separate test workflow. Use the provider guide to map the differences.
- Test the successful result and a refused or interrupted operation. Reconcile the original result before retrying.
- Move a bounded part of traffic, inspect the outcome and retain the previous service until the transition is verified.
Build the receiving integration
Related resources
Continue with the documentation, guides and examples for this topic. Resources are in English.
Watch the guideConnecting WhatsApp to Bird: from buying a number to a live channelUnderstand the conceptWhat is the 24-hour customer service window on WhatsApp?Use the toolWhatsApp message builderExplore the capabilityWhatsApp
Try the practice and get an implementation brief