+81%
Engagement rate
On highly personalized messages vs. generic ones.
+40%
Conversion rate
On messages that use rich and interactive content vs. plaintext .
99%
Click-through rate
Prime Video achieved a 99% reply rate from users who interacted with an ad.
Integrate
Synchronize and centralize data from all your tools with minimal effort.
Unify customer data
A comprehensive customer view across all actions from sign-up to purchase.
Trigger custom workflows
Automate workflows powered by real-time data.
Custom connectors
Build custom integrations for any tool, app or database.
Move beyond “Hi {first_name}”
Pull in data an update tools based on customer responses to enable a whole new world of interactions.
Welcome new subscribers
Share a promotion with new subscribers to incentivize marketing opt-ins.
Cart abandonment
Nudge customers to complete checkout with the pre-built abandoned cart flow.
Order tracking and delivery updates
Keep customers informed of the status of their orders with realtime notifications.
Upsell and cross-sell
Push product recommendations directly to your customers from your Shopify store.
Connect your e-commerce store
Unlock a new level of personalization by integrating your ecommerce data, shaping not just the messages you send but also how and when your marketing journeys unfold.
Customer data
Harness historical and real-time ecommerce store customer data to fuel automated, personalized customer conversations.
Content personalization
Use data to craft dynamic marketing campaigns with product personalized recommendations from your ecommerce store.
Order events
Respond swiftly and automatically to ecommerce order events including completed purchases, cancelled orders, and completed payments.
Enable conversational commerce experiences by integrating payments
Bird provides prebuilt integrations ranging from the most popular e-commerce platforms, to CRMs, lead gen tools, payment providers, and many more.
Checkouts and refunds
From creating and sending payment links, confirming payment statuses, to managing refunds, ensure a fluid transaction experience for both the business and the customer.
Coupons and promo codes
Attract and retain customers by easily creating, updating, and deleting coupons and promotional codes.
Automatic deduplication
Keep track of invoice payments with triggers that inform when an invoice has been paid, when further user action is required and more.
Smart audience building
Create segmentations faster. Simply install your AI connector and build hyper-targeted audiences with a simple plaintext prompt.
AI-built message templates
Describe the message you want to send, the image you want to use, and the action you want recipients to take, and let AI do the work.
Content moderation
Use AI to automatically detect and flag content that might breach content rules, keeping your communications compliant.
Pipeline management
Add, edit, and delete deals in your existing CRMs with ease, keeping your pipeline up-to-date with any changes that happen in Bird.
CRM automation
Run automations at every stage of the customer pipeline when contacts, leads, and deals are updated in your CRM.
Contact management
Whether a contact is created, updated, archived, or deleted, be on top of every change to offer personalized customer interactions.
Project updates
Keep your teams connected and informed by automatically posting updates to applications like Slack and Atlassian Jira.
Incident management
Never miss an incident with PagerDuty, and keep key stakeholders in the loop in case things don’t work as expected.
Data and sheets
Leverage platforms like Airtable and Google Docs to create, update, and organize records seamlessly.