Voice destinations

Your workspace controls which countries it can call. Bird refuses a call to a disabled country with destination_not_enabled before dialing a carrier. Enable only the destinations your organization uses to limit exposure to toll fraud.

The Voice > Destinations page lists each country's dialing code, availability, and enabled state. Enabled countries appear first. Search by country name or two-letter code. Contact support if a country you need is not listed.

Find the country with the search box, or under the Available heading, and switch its toggle on. The change applies from that moment.

Availability is separate from your toggle: it says whether the country is yours to enable.

Availability covers a country as a whole. A specific number in an available country can still return no_route_found. Contact support with the call ID to check its routing.

Some countries carry a High risk badge because their rates and fraud exposure are higher. An attacker can profit by compromising a phone system and dialing premium destinations they control. Keep these countries disabled unless your organization needs them, and check the rate before enabling one.