Buy, verify, and route business phone numbers that customers recognize and answer.
Purchase local, mobile, and toll-free voice numbers in the countries where you operate, or verify your existing business lines to present a familiar outbound caller ID. Attach each inbound number to a SIP trunk, a published IVR call sequence, or a verified forwarding phone, and handle local ownership paperwork in the same workspace.
One number. A deliberate answer.
| Name | Number | Directions | Used for |
|---|---|---|---|
| Support line | +31 20 555 0142 | ||
| Sales UK | +44 20 7946 0321 | ||
| US support | +1 415 555 0136 | ||
| Delivery alerts | +49 30 5557 0190 |
Support line
One number. A deliberate answer.
| Name | Number | Directions | Used for |
|---|---|---|---|
| Support line | +31 20 555 0142 | ||
| Sales UK | +44 20 7946 0321 | ||
| US support | +1 415 555 0136 | ||
| Delivery alerts | +49 30 5557 0190 |
Support line
One number. A deliberate answer.
| Name | Number |
|---|---|
| Support line | +31 20 555 0142 |
| Sales UK | +44 20 7946 0321 |
| US support | +1 415 555 0136 |
| Delivery alerts | +49 30 5557 0190 |
Support line
Customer calls
+31 20 555 0142
A number your workspace holds
Number routing
Amsterdam trunk
Deliver to your SIP trunk
Your team answers
pbx.harbor.example
Your PBX or calling application
What is the difference between a Voice number and a caller ID?
A voice number purchased or held in your Bird workspace can both place outbound calls and receive incoming calls on your SIP trunk, IVR sequence, or forwarding line. A verified caller ID is an existing phone number on another carrier that you prove you control with a six-digit verification call: Bird lets you display that familiar number on outbound calls right away while incoming calls stay on your current provider until you are ready to port.
Match local, toll-free, and existing lines to how your team handles calls.
Dedicated lines for your PBX or IVR
Buy local, national, mobile, or toll-free numbers in the dashboard or over the API and point incoming calls to a SIP trunk or a published call sequence. Label each line with a friendly name and your own internal store or customer reference so operations and billing stay organized.
Direct call forwarding to live staff
Bridge incoming calls straight to an on-call mobile or external support desk using a verified phone number in your workspace. Choose whether the receiving phone sees the customer's caller ID or the Bird line they dialed, with both call legs linked under one call record.
Verified caller IDs and number porting
Start placing outbound calls from your existing support or sales number in minutes by answering an automated verification call. When you are ready to move inbound traffic too, coordinate number porting with Bird and attach your SIP trunk or IVR route ahead of the cutover.
Take numbers from purchase and compliance to live traffic without surprises.
Buying a phone number is rarely the hard part; getting tripped up by local telecom paperwork, unconfigured routes, or carrier caller-ID filtering is what slows launches down. Bird surfaces pricing, regulatory requirements, and per-call routing logs in the dashboard and API so you can verify each line before customers dial it.
Transparent catalog and ownership paperwork
Search available numbers by country, area code prefix, type, and voice or SMS capability, with setup and recurring prices shown in your billing currency. When a country requires local ownership registration, submit business details and documents in the dashboard or API and reuse your verified business identity across future orders.
Safe default routing and live cutovers
New numbers follow your workspace default route (which rejects calls cleanly until you configure an answer) so unconfigured lines do not ring into a void. Assign a SIP trunk, IVR sequence, or forwarding target when you are ready, and inspect the recorded route on each incoming call leg.
Trusted local caller presentation
Mobile carriers frequently flag or block international calls that present out-of-country numbers. Procure local numbers through Bird that are provisioned for domestic regulatory frameworks, and verify how your caller ID displays on target networks before scaling outbound volume.
Questions before you connect
How do I search for and buy local, mobile, or toll-free numbers?
Does verifying an external caller ID move my incoming calls to Bird?
Can I port my existing business phone numbers to Bird?
Build the rest of the calling path
Voice overview See how programmable calling, interactive menus, and SIP trunking work together across Bird Voice.
Inbound routing Route incoming calls on each Bird number to a SIP trunk, published IVR sequence, or verified forwarding phone.
Outbound calling Trigger automated voice alerts and customer callbacks, or dial out from your PBX using verified local caller IDs.
Contact center connections Connect your existing PBX or contact center over SIP trunks and plan a smooth carrier migration.
Voice pricing Review per-minute calling rates, billing increments, and phone number pricing in your currency.
Scale without
losing control.
Organize teams in workspaces, control API access, and trace changes through audit logs.
Organization
Harbor
Access stays in its workspace.
Production/API keys
Voice agent
ActiveAlex Lee
Admin
Today · UTC
Audit log
Organization
Harbor
Access stays in its workspace.
Production/API keys
Voice agent
ActiveAlex Lee
Admin
Today · UTC
Audit log
Organization
Harbor
Access stays in its workspace.
Production/API keys
Voice agent
ActiveAlex Lee
Admin
Today · UTC
Audit log