Manage AI conversations with abandonment rules and nudges
How to set up your AI Employee's personality and settings in Bird.
Step-by-step video guide:
Learn how to keep AI conversations active and engaging in Bird. In this guide, you'll learn how to:
- Set up abandonment rules for inactive conversations
- Configure different timeout settings for chat and email
- Create nudge messages to re-engage customers
- Customize timing and messaging for different scenarios
- Test and monitor your conversation management settings