Access Roles
An access role is a named collection of one or more access policies. Roles can be assigned to workspace users to control what they can do in the Bird application and APIs.
Roles are managed at Workspace > Team > Roles & Policies > Roles.
Access keys use a simplified permission model and do not require roles. See API Authorization for details on creating access keys.
Managed roles
Bird provides a set of managed roles for common use cases, organized by application area:
| Application | Example Roles |
|---|---|
| General | AI Hub Admin, IAM Admin, IAM Viewer |
| Developer | Developer Admin, Developer Viewer, Channels Sender |
| Marketing | Campaign Manager, Content Creator |
| Support | Customer Support Admin, Customer Support Agent, Customer Support Analyst |
| Email Admin | |
| CRM | CRM Admin |
Understanding role policies
Each role contains one or more access policies that define the specific operations it allows. See Access Policies for details on how policies work.
| Field | Description | Values |
|---|---|---|
| Name | Display name for the role | Any descriptive name |
| Application | The application area the role belongs to | General, Developer, Marketing, Support, Email, CRM |
| Policies | Number of policies attached to the role | One or more policies |