Streamline Customer Service with Intelligent Automation
Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.
Streamline Customer Service with Intelligent Automation
Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.
Streamline Customer Service with Intelligent Automation
Enhance your support team's efficiency and customer satisfaction with Bird's AI-powered service automation tools. Reduce response times, increase resolution rates, and deliver personalized support at scale.
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
All-in-one enterprise marketing suite
Powerful multichannel marketing, simplified
Integrations
Centralize customer data for seamless automation
Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.
Integrations
Centralize customer data for seamless automation
Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.
Integrations
Centralize customer data for seamless automation
Integrate service data from all touchpoints to create a unified customer view. Connect CRM, helpdesk, and communication channels for comprehensive insights.
Segmentation
Tailor automated responses to customer needs
Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.
Segmentation
Tailor automated responses to customer needs
Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.
Segmentation
Tailor automated responses to customer needs
Categorize service requests using AI-driven analysis. Create dynamic segments based on issue type, customer history, and priority levels. Ensure automated responses are relevant and personalized to each customer's specific situation.
Design intelligent support workflows
Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.
Design intelligent support workflows
Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.
Design intelligent support workflows
Create adaptive service journeys using our visual workflow builder. Set up triggers based on customer actions, sentiment, or query type. Implement conditional logic to route queries to the right automated solution or human agent seamlessly.
Templates
Craft intelligent response templates
Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.
Templates
Craft intelligent response templates
Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.
Templates
Craft intelligent response templates
Develop AI-assisted response templates for common queries. Implement dynamic content blocks that adjust based on customer data and context. Create a library of approved responses for consistent, accurate automated communications.
Launch chatbots
Deploy timely, context-aware automated support
Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.
Launch chatbots
Deploy timely, context-aware automated support
Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.
Launch chatbots
Deploy timely, context-aware automated support
Activate automated responses across multiple service channels. Optimize response timing based on urgency and customer preferences. Implement sentiment analysis to adjust tone and escalate to human agents when necessary.
Analytics
Gain insights into automation performance
Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.
Analytics
Gain insights into automation performance
Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.
Analytics
Gain insights into automation performance
Track key metrics like resolution rates, response times, and customer satisfaction for automated interactions. Analyze which queries are best suited for automation. Identify areas for improvement and optimization in your automated workflows.
Enterprise ready
Robust automation for complex service environments
Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.
Enterprise ready
Robust automation for complex service environments
Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.
Enterprise ready
Robust automation for complex service environments
Handle high volumes of service interactions with advanced automation tools. Ensure compliance and data security in automated processes. Integrate with existing enterprise systems for seamless service automation across your organization.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
Customers
2.5x
Increase in conversion rates
“We can reach more customers, more effectively and keep them better informed about new offers. This has helped us increase our conversion rates and sales.”
Tjhai A Eng, Marketing & Loyalty
+161%
Open rate improvement
“Bird’s API and reliability have been solid. That’s allowed our team to focus on building the features that are differentiators for Zillow’s business.”
Justin Farris, Senior Product Manager for Growth
Intergrations
Integrate your existing apps, systems, and data sources in just a few clicks.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
The AI-first omnichannel Service tool
Unify your customer data, automate intelligent campaigns across channels, and drive more sales with cutting-edge AI technology.
Any questions left unanswered?
What is service automation?
Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.
Can I customize automated workflows?
Is service automation suitable for complex environments?
How secure is my data with service automation?
Can I track the performance of automated workflows?
Any questions left unanswered?
What is service automation?
Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.
Can I customize automated workflows?
Is service automation suitable for complex environments?
How secure is my data with service automation?
Can I track the performance of automated workflows?
Any questions left unanswered?
What is service automation?
Service automation uses AI and pre-built workflows to handle routine customer service tasks, allowing teams to focus on complex issues. Bird's tools streamline processes, ensuring faster responses and improved customer satisfaction.
Can I customize automated workflows?
Is service automation suitable for complex environments?
How secure is my data with service automation?
Can I track the performance of automated workflows?