Receive incoming emails and route them to your app.
Turn incoming emails and customer replies into support tickets, order updates, and AI agent workflows without running your own SMTP servers or MIME parsers. Bird accepts mail on your domain or a forwarding address, extracts the message body and attachments, and routes each event to your webhooks.
Trusted by engineering and product teams
shipping at global scale.
Let your AI agent read and
summarize incoming replies.
Give your AI agents and support tools direct access to incoming customer emails through Bird MCP. Agents can look up the latest reply to an order or support thread, read the parsed body and attachments, and summarize or resolve the request using live order data.
Extract parsed bodies and attachments
from verified senders.
Skip maintaining custom MIME parsers. Bird extracts HTML and plain-text bodies, headers, and file attachments while checking SPF, DKIM, and DMARC authentication so your application can verify the sender before processing a request.
Download the unmodified raw MIME source when your compliance, security, or archival pipelines need the original payload.
Ready to build?
Receive customer replies and
route them into your app.
Route replies from your domain or a forwarding address straight into your app, complete with message content and attachments.
Inbound email, explained.
Do I need a domain to receive email?
No. You can start immediately with a Bird-generated forwarding address and forward mail from an existing inbox like support@ or invoices@ with zero DNS changes. When you want to receive mail directly on your own domain or subdomain, point its MX records to Bird.
Does the webhook include the whole message?
Inbound webhooks deliver the sender, recipient, subject, headers, and message reference immediately so your endpoint stays fast even when customers send large files. Your app can then fetch the parsed text or HTML body, download individual attachments, or retrieve the raw MIME message on demand.
How long are received messages retained?
Bird retains received emails, parsed bodies, and attachments for 30 days. For longer conversation history or compliance archiving, fetch the message content or raw MIME from your webhook handler and store it in your own database or object storage.
Scale without losing control.
Separate production and sandbox traffic into dedicated workspaces, scope API keys to the exact channels each service or agent needs, and track permission changes in the audit log.
Go further.
With Email.
Transactional sending, marketing campaigns, and deliverability tools in one place.
Transactional email
Deliver password resets, receipts, and account alerts that arrive on time.
Email marketing
Send newsletters, product updates, and promotions to your audiences.
Email API
Send, receive, and track email from one platform.
Email automation
Trigger onboarding sequences and follow-ups when customers take action.
Email templates
Build with React Email or publish templates your team can edit anytime.
Contacts & audiences
Group contacts by profile data and keep opt-in preferences in sync.
SMTP relay
Send through Bird from your existing app or mail server by swapping credentials.
Inbound email
Route customer replies and attachments directly into your app or workflows.
Email deliverability
Verify domains, warm up dedicated IPs, and protect your sender reputation.
Email analytics
Track delivery rates, opens, clicks, and the exact reasons behind bounces.
Inbox Insights
See where your emails land across Gmail, Outlook, and Yahoo before sending.
Competitive Insights
Monitor how often competitors send and what subject lines they use.
Start with one channel and expand as you grow.
Add new channels, verification, and connectivity in the same workspace, using the same API keys, webhooks, and SDKs.
Deliver transactional emails, run campaigns, and handle replies.
SMS
Send global text alerts, campaigns, and two-way replies.
Send approved templates, rich media, and two-way support chats.
Apple Messages
Support customers, schedule appointments, and take Apple Pay in Messages.
Voice
Place programmable calls, run IVR menus, and connect SIP trunks.
Verify
Confirm signups and logins with OTPs and automatic channel fallback.
Lookup
Validate phone numbers and emails before you pay to send.
Mailbox
Provision dedicated email inboxes for AI agents and workflows.
eSIM
Issue travel data plans and mobile connectivity in your app.
Realtime
Stream live updates, chat, and presence over managed WebSockets.