Set up actions for your AI employee
Step-by-step video guide:
Learn how to manage and customize actions for your AI employees in Bird. In this guide, you'll learn how to:
- Navigate the AI Actions interface and understand basic action types
- Configure the Main Task and Send Message actions for AI responses
- Set up conversation resolution rules and closing messages
- Manage handover actions for human agent transfers
- Customize action triggers and message settings for different scenarios