Your number.
Your business.

Choose the sending identity behind the WhatsApp conversation. Use Bird-managed templates or finish connecting a number on your own business account.

Two sending paths.
Different responsibilities.

Inspect the number type before choosing the message it can send.

WhatsApp numbersHarbor
Sending identity

Start with the managed catalog

Bird selects a managed number for supported catalog templates.

Templates
bird_ catalog
Sender shown
Bird-managed identity
from field
Omitted
Free-form content
Not supported
Use the managed template path

A managed-template send rejects an explicit from value.

Interactive illustration with fictional records. No account operation is performed.

Verify the number.
Finish the connection.

Connect the business number behind the conversation.

Choose the right ownership path.

Connect an existing number or choose one the workspace holds at Bird. Check migration or eligible Business app coexistence before changing a current registration.

Complete Embedded Signup.

Bird can receive verification for an eligible held number. A pre-verified number still needs the Meta signup step and the correct business-account selection.

Match the number to the content.

Own-account templates send from a number on the same WhatsApp Business Account. Free-form service content uses your connected sender and an open customer-service window.

Scale without
losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

BirdHarborOrganization
WorkspacesProductionSandbox

Delivery agent

API key · Customer operations team
Active
PermissionsAccess
EmailRead & write
SMSRead & write
ALAlex Lee AdminPermissions updated

Audit log

Production
Workspace
Production
Resource
Delivery agent
WhatsApp
Read accessRead & write
Succeeded

Start with WhatsApp.
Build across channels with Bird.

Your next idea.
Ready to connect.