DokumentasiEngagement Platform API
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API

Get a call recording

In order to retrieve a active recording metadata, you can use the following endpoint.
GET
/workspaces/{workspaceId}/channels/{channelId}/calls/{callId}/recordings/{recordingId}
Get a channel call recording
Payload respons
id
string
wajib
callId
string
wajib
channelId
string
status
string
wajib
Possible values: accepted, ongoing, paused, completed, available, absent, failed
origin
string
wajib
Possible values: call-command-record, call-command-record-call, create-call, bridge-call
duration
integer
stereo
boolean
endCause
string
createdAt
string
wajib
updatedAt
string
wajib
startedAt
string
endedAt
string
Contoh kode
curl -X GET 'https://api.bird.com/workspaces/{workspaceId}/channels/{channelId}/calls/{callId}/recordings/{recordingId}' \
  -H 'Authorization: AccessKey YOUR_ACCESS_KEY'

Example 1: Get a specific call recording

Contoh kode
curl "https://api.bird.com/workspaces/{workspaceId}/channels/{channelId}/calls/{callId}/recordings/{recordingId}" \
     -H "Authorization: AccessKey YOUR_SECRET_TOKEN"