Start with one connected customer.
Choose the service, prepare a supported device and follow one controlled journey from offer selection to first use. Use the result to design the customer experience and operational follow-up.
A clear path to first use
EXAMPLEYour eSIM is ready to install.
Keep the setup journey private.
Open on your phone
Use the device-specific installation path where supported.
Add and label the profile
Follow the device prompts for the intended line.
Choose mobile data
Check plan instructions and verify the connection.
Illustrative setup. Installation options depend on the device and service; no activation credentials are shown.
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01 · Prepare
Choose the market and offer.
Prepare your workspace access, the intended customer and a compatible test device. Review coverage, included services, validity, activation and published price. Confirm the billing and support arrangement for your evaluation.
02 · Purchase and install
Follow the order to the device.
Approve the selected purchase, retain its order reference and follow fulfillment. Deliver the private installation journey to the intended person, choose the supported device method and complete the setup.
03 · Verify and operate
Check the result beyond checkout.
Test the included data, calls and messages. Review the reported installation and usage observations separately from the purchase status. Exercise one recovery case, such as interrupted setup, and verify the path to support.
Use the guide for your journey
Put it into practice.
Continue with the documentation, guides and examples for this topic. Resources are in English.
Prepare the first connected customer.
Start with a market, a compatible device and a clearly defined service. Agree the evaluation and its purchase authorization before testing first use.