Ask for the missing information.
Keep the form focused on one task. Use current availability and omit details already available through authorized customer context. A short form is easier to finish and recover.
Let customers choose.
Inside WhatsApp.
Collect the details of one useful task in a native Flow. Check the submitted choice in your application before confirming the result.
From a little interest.
To a time in the diary.
Let customers choose inside WhatsApp. Connect the submitted time
to your booking application, then confirm the visit.
h
HarborWhatsApp
Let’s find a time for your visit.Book a studio visit
HARBOR · AMSTERDAMA little time for you.
See the collection. Find your favorite.
Studio visit 30 minutes
Europe / AmsterdamYou’re booked, Alex. See you Tuesday at 11:30.
Harbor · HBR-2048SEPTEMBER 2026
AmsterdamTuesday, 22
M21T22W23T24F25
Styling consultationJamie · 30 min
AMAlex MorganStudio visit · 30 min
Private viewingSam · 30 min
Appointment confirmed11:30 reserved · HBR-2048
Make the choice easy.
Make the result real.
Help customers make a choice inside WhatsApp.
Validate again on submission.
A time shown as available can be taken before the customer submits it. Recheck the selection in the booking system and preserve the task reference when handling a repeated submission.
Return a useful alternative.
A submitted Flow is not yet a reservation. Confirm only after the business system succeeds; offer another choice or a conversation when the action cannot complete.
Scale without
losing control.
Organize teams in workspaces, control API access, and trace changes through audit logs.
HarborOrganizationWorkspacesProductionSandbox
Delivery agent
API key · Customer operations teamALAlex Lee AdminPermissions updated
Audit log
Production- Workspace
- Production
- Resource
- Delivery agent
- Read accessRead & write
Team Customer operationsActor role AdminOutcome SucceededTime 22 Sep, 09:42:18 UTC
Succeeded