Connect Apple Messages to appointment booking

Present relevant times, validate the customer’s selection and return the booking system’s confirmed appointment.

Prepare a booking integration, supported time-picker content, the applicable customer identity flow and an authorized test conversation.

Query the system that owns slots and booking rules. Select the location, service, duration and relevant time zone. Keep the offered options tied to their actual booking references.

Use supported native time-picker content with understandable service and location details. Check the displayed time and date on intended devices, especially across time zones.

On reply, confirm the selected reference is still available and eligible for the customer. Collect any required identity or confirmation before committing the booking.

Create or change the appointment in the booking system. Return the confirmed time, location and booking reference only after the operation succeeds. Offer updated options if the slot is no longer available.

Exercise cancellation, rescheduling and a lost integration response. Inspect the original booking operation before retrying so a timeout does not create duplicate appointments.

Test a visit with a specific service, location and time zone. Retrieve the available times, select a slot in Messages and create the appointment through your booking application. Record the appointment reference before sending the confirmation. If you include Wallet, issue the pass from that confirmed record.

If displayed times differ, check the original time zone and device rendering. If availability changes after selection, offer current options. A picker response records a choice; it does not itself reserve a slot.